At The Estée Lauder Companies we are the global leader in prestige beauty - delighting consumers with transformative products and experiences, inspiring them to express their individual beauty. Our commitment combined with your talent helps us deliver our High Touch customer service, while bringing the best to everyone we touch.
DAY IN THE LIFE:
As a Retail Manager you will be responsible for driving retail sales while delivering 5 Star Customer Service. This involves managing and developing the talent and capabilities of your team to achieve optimal performance.
You will be responsible for delivering retail operational excellence to provide an efficient and effective work environment. By spending the majority of your time on the floor, coaching and leading by example to ensure a high touch experience is delivered to each customer. We are looking for dynamic passionate and motivated candidate with experience of leading a team in a fast-paced retail environment.
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WHAT WE OFFER:
You will work as part of a dedicated team who are committed to providing you with exceptional training and exposure to the most updated trends. You will also have access to and use outstanding products. Many of our senior executives initially began their career as a Retail Manager and we endeavour to provide our employees with professional development and career progression.
We are excited to share an overview of some benefits that eligible employees will receive if successful:
- Corporate Discounts: We provide discounts of up to 30% for employees when they are shopping in our Freestanding Stores and up to 60% when shopping in our Company Cosmetics Store. We also provide employees access to Perkbox, a benefits platform providing access to amazing discounts at over 350 retailers.
- Personal Merchandise: Eligible employees receive access to Personal Merchandise across two instalments each year. This generous offering is a great opportunity to try different products or replenish those can't live without heroes.
- Paid Parental Leave: For fulltime and parttime employees with 12 months service, we offer 14 weeks paid parental leave. We also offer a unique online stay in touch program, Circle-In, designed to support working parents and line managers through every stage of caring for families.
- Health & Wellness: Personal wellbeing is important to us. We partner with Work Life Connections to offer an Employee Assistance Program (EAP) to all employees and their family members. This service includes confidential counselling provided by qualified counselling who are available 24/7 via phone, online or face to face.
- Birthday Leave: For our fulltime and parttime employees you will be gifted a half day of leave (3.8 hours) on your birthday. This can be taken on the day of your birthday or within one week of your birthday.
- Learning and Education Opportunities: Your career development and growth is important to us and at The Estée Lauder Companies, you will enjoy training sessions provided by our Education team, access to Online Learning platforms, LinkedIn Learning Access, and a dedicated Education program for Management roles.
Qualifications
ABOUT YOU:
Whilst experience and qualifications in the luxury beauty industry is desirable it is not mandatory as we are able to provide on the job training to those who have proven leadership & retail experience teamed with an existing level of confidence and a commitment to learn.
- Excellent customer service skills
- Previous experience in Sales/Goal driven environment is desirable.
- Experience in leading and supervising people.
- Experience gained within a retail store environment is advantageous.
- Excellent communication skills, leadership, organizational and time management skills
APPLY NOW:
At the Estée Lauder Companies, we are the global leader in prestige beauty - delighting consumers with transformative products and experiences, inspiring them to express their individual beauty. Our commitment combined with your talent helps us deliver our High Touch customer service, while bringing the best to everyone we touch.
As part of our standard hiring process you will be sent an invitation to complete a Digital Interview by a third Party, HireVue. Your application will not be completed until this has been completed.
If you have been looking for a position that offers a real opportunity to combine your passion for working with people and your expertise as an artist, we would love to hear from you!
#ELCFAMILY
#DREAMJOB
Job: Retail - Store
Primary Location: Asia Pacific-AU-NSW-Sydney
Job Type: Standard
Schedule: Full-time
Shift: 1st (Day) Shift
Job Number: 2316016