Retail Manager

We are looking for a dynamic and inspirational Retail Manager to lead, coach and develop our team of Artists to achieve all sales and operational targets.

If you are an ambitious self-starter with a flair for business planning and a passion for coaching others to reach their full potential, then this could be the perfect role for you! This position is perfect for those looking for their first step towards a long term fulfilling career with a leader in prestige beauty.

As a leader in prestige beauty with a culture that values diversity of thought and people, we offer excellent training and development and a competitive remuneration. We also offer generous benefits which we believe enhance our employee's wellbeing and experience.

• Corporate Discounts: We provide discounts of up to 30% for employees when they are shopping in our Freestanding Stores and up to 60% when shopping in our Company Cosmetics Store. We also provide employees access to Perkbox, a benefits platform providing access to amazing discounts at over 350 retailers.
• Personal Merchandise: Eligible employees receive access to Personal Merchandise across two instalments each year. This generous offering is a great opportunity to try different products or replenish those can't live without heroes.
• Paid Parental Leave: For fulltime and parttime employees with 12 months service, we offer 14 weeks paid parental leave. We also offer a unique online stay in touch program, Circle-In, designed to support working parents and line managers through every stage of caring for families.
• Health & Wellness: Personal wellbeing is important to us. We partner with Work Life Connections to offer an Employee Assistance Program (EAP) to all employees and their family members. This service includes confidential counselling provided by qualified counselling who are available 24/7 via phone, online or face to face.
• Birthday Leave: For our fulltime and parttime employees you will be gifted a half day of leave (3.8 hours) on your birthday. This can be taken on the day of your birthday or within one week of your birthday.
• Learning and Education Opportunities: Your career development and growth is important to us and at The Estée Lauder Companies, you will enjoy training sessions provided by our Education team, access to Online Learning platforms, LinkedIn Learning Access, and a dedicated Education program for Management roles.

• Proven retail management/assistant retail management experience preferably within cosmetics.
• Ability to provide inspirational, authentic and personalized customer service.
• Previous business planning experience including setting sales and customer service targets, sales analysis and staff scheduling.
• Previous retail operations experience including inventory and facilities management and cash reconciliation.
• Proven track record of leading a team to achieve sales and customer service targets.
• Experience in creating and executing in-store events.
• Ability to work retail hours including days, nights, weekends and special events in a fast-paced work environment.
• Previous experience with retail point-of-sale software.
• Proficient in Microsoft office applicants must be able to provide proof of right to live and work in the country if invited to attend for interview.