The Estée Lauder Companies attracts the most outstanding people from diverse industries and nurtures their talents. Whether they work in one of our stores, on a production line, at our corporate headquarters in New York City or in one of our affiliates worldwide, our employees take pride in their contributions to our success.
Do you want to work for one of the world's largest luxury beauty brands?
Do you want to work for a company that delivers value to its customers on a daily basis?
Do you want to join a talented, multi-lingual and fun team?
We are looking for
HR Services Representative (Polish speaking)
to join our team in Budapest!
The role:
HR Services is the first point of contact for Estée Lauder employees starting from Make Up Artists and Beauty Advisors to Managers regarding our HR Portal, Systems and Services.
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We support a range of HR Services including hires, data changes and separations in addition to job posting and offer letters. The role is a combination of front and back office support via phone, cases and our systems handling a variety of tasks on a daily basis. We are a talented, multi-lingual team supporting 16 countries in EMEA in 11 languages.
If you are interested in developing a career in HR, using your language skills and working in a supportive, friendly environment then this is the place for you!
Qualifications
Key Skills
- Excellent customer service focus, verbal and written communication skills
- Data entry skills including excellent data quality, demonstrating accuracy and attention to details
- Ability to work with complex processes, follow country specifics and handle confidential information, good problem-solving skills
- Excellent organizational skills and ability to handle multiple requests efficiently
- Demonstrated learning agility towards digital tools
- Fluent level of English and Polish knowledge
What will you get if you join our ELC Family?
Training: In your first two weeks you will receive specialized training on our HR systems, Hire to Retire processes and the OneSource way. Throughout your time with us with you be regularly engaged with the business, our brands and products.
Be part of something new and exciting: You will help take our services to the next level on our journey. You will represent our new OneSource HR Services brand and enable the delivery of our new technology, services and future opportunities offered to the business.
Be part of a family: The Estée Lauder Companies is a family company where relationships are key. We work closely as a team towards common goals, celebrating milestones, anniversaries, birthdays as well as other team building activities. We get to know and value each other as people, not just employees. You will build a close working partnership with the HR team in the country you support in addition to close collaboration with regional and global support teams.
Be valued: Your opinion and ideas matter. As the first point of contact for employees you can spot trends and come up with suggestions to improve our system, processes and services to ensure the best user experience for our employees.
Quality Service: At the Estée Lauder Companies the quality of our customer service matters the most. We deliver "High Touch" customer service continuing with Mrs. Estée Lauders' legacy. We are creating a one-stop-shop for our employees providing an easy, reliable and accurate service so we can take care of their HR needs while they take care of the business.
Talent Development: Multiple learning opportunities within the department in addition to an online training platform and opportunities to grow within the team with additional responsibilities or to develop your career within the business.
Job location
- Budapest, XI. district - Budapest One office
- We are working in hybrid structure (10 days HO/ month provided)
Job: Customer Service
Primary Location: Europe, Middle East, Africa-HU-BU-Budapest
Job Type: Standard
Schedule: Full-time
Shift: 1st (Day) Shift
Job Number: 246645