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At The Estée Lauder Companies you can play a role in our global success!

About The Estée Lauder Companies Inc.

The Estée Lauder Companies is one of the world's leading manufacturers and marketers of quality skin care, makeup, fragrance and hair care products. The company's products are sold in approximately 150 countries and territories under brand names including Estée Lauder, Aramis, Clinique, Lab Series, Origins, Tommy Hilfiger, MAC, La Mer, Bobbi Brown, Donna Karan New York, DKNY, Aveda, Jo Malone London, Bumble and bumble, Michael Kors, Darphin Paris, TOM FORD BEAUTY, Smashbox, Ermenegildo Zegna, AERIN, Le Labo, Editions de Parfums Frédéric Malle, GLAMGLOW, KILIAN PARIS, Too Faced and Dr. Jart+, and the DECIEM family of brands, including The Ordinary and NIOD.

• Conducts training meetings, seminars, and workshops to include: basic training seminars, seasonal consultant training meetings, advanced modules geared to specific needs, on-going counter manager modules, regional conferences, new product and color launches, merchandising guidelines
• Schedules local training programs to support affiliate sales strategy and objectives; communicates and follows-up with affiliate Area Sales Managers to maximize all training programs; presents training strategy to regional management
• Ensures ordering, allocation, tracking and availability of products gifts, collaterals, samples and equipment, domestically and internationally for training purposes.
• Collaborates with Education Manager on the administration and budget in relations to training programs
• Plans training schedules
• Observes field service performance and regularly give feedback to Account Coordinators.
• Maintains travel and expense budget and prepares expense reports
• Maintains field training budget and training materials inventory
• Establishes and maintains comprehensive information system on all Education materials relating to product knowledge, display concepts, sales techniques, promotion programs, and system/procedural requirements
• Plans, executes and facilitates yearly Regional BA seminars
• Implements in-house development and production of Training printed materials
• Organizes and supervises shipping of training materials, uniforms and other incentives to domestic as well as international destinations
• Improves Business Processes
• Utilizes training strategy road map to analyze opportunities and suggest specific training strategies
• Evaluates Special Events and reports recommendations/issues to regional management

• Innovates, brings on Brand changes in the field and in the BAs representing the Brand.
• Plans and thinks ahead, to achieve maximum training effectiveness and impact within the budget
• Works closely with Marketing managers to plan for a collective and comprehensive strategy for BA Training as well as Field sales staff trainings
• Researches and prepares cost comparison and analysis for major travel expenses
• Thoroughly adapts and customizes all presentation and education materials for the different audiences.
• Works with Brands' International Training Teams to develop any specific programs needed for the affiliate
• Evaluates the competition on a training level and reports recommendations/issues to regional management
• Motivates and develops consultants: serves as role model in image and professionalism
• Monitors and encourages Brand image
• Conducts on-the-job education at counter with trainers
• Leads and provides vision for the affiliate training activities
• Assists Sales staff to design and implement incentive programs when needed
• Acts with integrity - honors commitments and behaves consistently
• Sets and communicates high workplace operating standards, values and expectations
• Clearly communicates priorities and required results

• 3 years hands-on experience as an Adult Educator (essential).
• Retail management experience (minimum of 3 years) (desirable).
• Prior experience in similar role within Cosmetic or related service industry (desirable)
• The ability to handle a multitude of projects and issues at one time
• Excellent team player and interpersonal skills; the ability to interact with all levels within an organization
• Organization and an orientation to detail
• Self-motivation; High energy level; the ability to work independently
• An interest in learning and the ability to integrate information to identify the implications of macro trends for the business.