Want a meaningful career where you can make a difference? Edward Jones sounds perfect for you.

Collaboration. Autonomy. Opportunity. Words our headquarters associates use when talking about working at Edward Jones. Words that describe what it's like being part of a firm where everyone is aligned toward a singular focus: serving the client. And everyone is working to make the firm better together - as they grow as individuals. If these words resonate with you, we should talk.

Job Overview

Position Schedule: Full-Time

Are you interested in joining a fast-paced security environment with global reach? Do you have what it takes to ensure the safety of four campuses, 15,000 branch offices and associates spread throughout the country and overseas? If you answered, yes, to either of these questions then this may be the role for you.

• Manages Firm risk in responding to routine and emergency calls for service from Branch, Home-Based, and Home Office Associates.
• Engage in proactive intelligence gathering by monitoring local, national, and international news, and open-source information sites for natural disasters, civil unrest, and other critical incidents that could impact Edward Jones business and travel.
• Disseminate critical event information found to stakeholders that could affect business and travel.
• Maintains mandatory on-site global intelligence operations from the home office 24hrs., 7 days a week including all holidays.
• Collect and triage security-relevant information for dissemination to department associates and divisional leadership in Global Security Services, Facilities, Human Capital, Compliance, Business Continuity Management, Legal, and other areas as required.
• Monitors, and handles through proper procedures acknowledge, and responds to all Home Office fire security alarms, emergencies, and security access. and duress alarms.
• Monitors camera and video activity and responds by dispatching assigned security associates and/or local law enforcement to note discrepancies and out-of-the-ordinary activity.
• Operates the digital multi-campus radio system and facilitates communication to and between Security team members and other users. Manages calls for service, assigns work and dispatches Global Security Associates and Contract Officers.
• Responsible for making appropriate emergency notifications via radio, phone and/or the web-based emergency alert system and alerting emergency services (911).
• Conducts and documents scheduled test and inspection of all security systems.
• Effectively operate the security access control and badge software systems.
• Maintain current and accurate knowledge of emergency procedures, policies, and processes.
• Maintain knowledge and complete training of the Security Control Center Emergency Failover process.
• Accountable for submitting accurate documentation; uses correct forms, writes legibly, uses proper spelling and grammar, and submits timely, accurate, understandable, and error-free information.
• Assists with preparing dashboards and reports for trending and data analysis to keep the organization informed, improve performance, and ensure efficient use of resources.
• Follow all Security Control Center procedures, policies, and processes.
• Complete assigned additional responsibilities according to schedule.
• Complete Security Control Center based 12-week training program; complete job-specific education and Edward Jones training, actively participate in field or classroom training opportunities and meet or exceed all minimum training standards.

• High School diploma or GED required.
• 5-years of relative experience (security, loss prevention, law enforcement, or emergency medical services).
• Knowledge of security dispatch operations, physical security systems, and the security field operations is required
• Must be able to type 30 WPM.
• Proficient skills in Microsoft Office.
• Must have knowledge acquired through previous experience, certification, or specialized training in Security Systems
• Ability to work the following days/hours Friday-Monday 10hr shifts, days/afternoons

• College degree in related field
• Intelligence experience or Global Security Operations