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Solutions Engineer

AT Edward Jones
Edward Jones

Solutions Engineer

Tempe, AZ

Innovate here. And see your ideas come to life.

It's an exciting time to work in tech at Edward Jones. We are making massive investments in emerging technologies to improve how we work with our clients and with each other. Relationships are the focus of our business model. And working in Technology here means using your skills to build, deliver and maintain the technologies that enable us to deepen and support those relationships. The best part? We develop and create our own industry-leading solutions internally. And you can be a part of it. Working with emerging new technologies. Creating platforms, programs and experiences that change how we work together - and support our client-first focus. Changing the future of our firm, the industry and the advisor-client relationship.

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Job Overview

Position Schedule: Full-Time

What You'll Do:
At Edward Jones we are developing a next-generation data architecture to support our growing business. In a Solutions Engineer role, you will be responsible for deploying and maintaining Advanced Analytic and AI solutions in support of analytics users across the firm. This will also bring you into contact with a diverse array of stakeholders from each division. In doing so, you will be placing powerful analytic tools in the hands of those responsible for answering the firms most critical questions.

Here are a few of the key responsibilities you will be a part of:

  • Work closely with project teams to deploy new solutions for proof-of-concept efforts.
  • Independently design, assemble, configure, install, maintain, and tune complex infrastructure components.
  • Develop integrated system designs and specifications.
  • Develop, package, test, document and implement quality infrastructure and applications on a variety of platforms (Linux, Windows, etc.)
  • Deploy, configure, support, and maintain cloud infrastructure and application components (IaaS, PaaS, or SaaS)
  • Collaborate and work closely across multiple teams to design and implement complex enterprise application environments.
  • Debug and correct complex internal and external infrastructure and application problems.
  • Document step-by-step procedures and system configuration for use in ongoing support and future efforts that require modifications or upgrades to the infrastructure.

Edward Jones' compensation and benefits package includes medical and prescription drug, dental, vision, voluntary benefits (such as accident, hospital indemnity, and critical illness), short- and long-term disability, basic life, and basic AD&D coverage. Short- and long-term disability, basic life, and basic AD&D coverage are provided at no cost to associates. Edward Jones offers a 401k retirement plan, and tax-advantaged accounts: health savings account, and flexible spending account. Edward Jones observes ten paid holidays and provides 15 days of vacation for new associates beginning on January 1 of each year, as well as sick time, personal days, and a paid day for volunteerism. Associates may be eligible for bonuses and profit sharing. All associates are eligible for the firm's Employee Assistance Program. For more information on the Benefits available to Edward Jones associates, please visit our benefits page.

Hiring Minimum: $117000
Hiring Maximum: $199300

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Skills/Requirements

What Experience You'll Need:

  • Bachelor's degree and/or equivalent experience.
  • 1+ years of experience with OpenAI Proxy and OpenAI Services.
  • 3+ years of experience with AKS (Azure Kubernetes Service).
  • 10+ years of experience in a variety of technical fields including software and infrastructure engineering, including:
    • A deep understanding of operating critical & enterprise hardened production systems. A deep understanding of Observability to reduce toil and improve MTTR during incidents.
    • Fluent in multiple programming languages and development stacks. Knowledgeable of multiple systems to design more resilient and maintainable solutions. Strong expertise in Java and Python required.
    • Mastery over various strategies of how to test complex and distributed systems through automation.
    • A highly effective mentor: having a positive, solution-oriented attitude, along with great communication skills are required. This role will model the values of being lifelong learner by continuing to learn new things and share those with your team. SEs will help develop other mentors by teaching experienced engineers how to pass on their skills more effectively.
    • Expert in design patterns, Domain Driven Design and scalable Microservices.
    • Experienced in designing and building highly scalable, distributed & secure solutions that run in a cloud environment (Azure preferred).

This position has a mandatory 24×7 on-call schedule (1 week per 4-weeks rotation)*

Candidates that live within a commutable distance from our Tempe, AZ and St. Louis, MO home office locations are expected to work in the office three days per week, with preference for Tuesday through Thursday.

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Awards & Accolades

At Edward Jones, we are building a place where everyone feels like they belong. We're proud of our associates' contributions to the firm and the recognitions we have received.

Check out our U.S. awards and accolades: Insights & Information Blog Postings about Edward Jones

Check out our Canadian awards and accolades: Insights & Information Blog Postings about Edward Jones

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About Us

Join a financial services firm where your contributions are valued. Edward Jones is a Fortune 500¹ company where people come first. With over 9 million clients and 20,000 financial advisors across the U.S. and Canada, we're proud to be privately-owned, placing the focus on our clients rather than shareholder returns.

Behind everything we do is our purpose: We partner for positive impact to improve the lives of our clients and colleagues, and together, better our communities and society. We are an innovative, flexible, and inclusive organization that attracts, develops, and inspires performance excellence and a sense of belonging.

People are at the center of our partnership. Edward Jones associates are seen, heard, respected, and supported. This is what we believe makes us the best place to start or build your career.

View our Purpose, Inclusion and Citizenship Report.

¹Fortune 500, published June 2024, data as of December 2023. Compensation provided for using, not obtaining, the rating.

Edward Jones does not discriminate on the basis of race, color, gender, religion, national origin, age, disability, sexual orientation, pregnancy, veteran status, genetic information or any other basis prohibited by applicable law.

#LI-HO

Client-provided location(s): Tempe, AZ, USA
Job ID: Edward_Jones-20484_1839542486
Employment Type: Full Time

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
    • Short-Term Disability
    • Long-Term Disability
    • FSA
    • HSA
    • HSA With Employer Contribution
    • Mental Health Benefits
    • FSA With Employer Contribution
  • Parental Benefits

    • Birth Parent or Maternity Leave
    • Non-Birth Parent or Paternity Leave
    • Adoption Assistance Program
  • Vacation and Time Off

    • Paid Vacation
    • Paid Holidays
    • Personal/Sick Days
  • Financial and Retirement

    • 401(K)
    • 401(K) With Company Matching
    • Profit Sharing
  • Professional Development

    • Tuition Reimbursement