You could say we're at the center of the center.
Here at Edward Jones the client is our single focus and our relationships with them are the measure of everything we do. And Service and Operations divisions are at the center of it all. We support our clients, branch teams and headquarter associates in providing the best possible experience. Advocate for our more than 7 million clients through regulation communication, fraud protection and managing their investment distributions. Protect their investments by mitigating risk. And innovate new ways of working. Using insights to create solutions for the future - in the here and now.
Job Overview
Position Schedule: Full-Time
What You'll Do:
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The Digital, Data, & Operations (DDO) organization at Edward Jones is the execution arm of the Firm, bringing the strategy of the enterprise to life. The DDO First Line Risk capability plays a critical role in executing a risk program that the organization finds to be inspirational. Through strategic thinking and cross-functional collaboration, you'll continuously identify opportunities for operational efficiency and risk mitigation, supporting the firm and the DDO organization in its key objectives.
Within DDO, the Ops division's ideal future state is digitally enabled operations to foster a frictionless flow of client and branch team transactions, with minimal reliance on manual processes. As a Sr. Risk Manager on the Risk Transformation team within the DDO First Line Risk capability, you will work in partnership with stakeholders, including DDO leadership, SMEs, as well as representatives from platform vendors to ensure delivery of the right risk and control outcomes for the Ops division's transformation. As Ops transforms, you'll work with DDO leadership to ensure the risks associated with the Ops division's future state process activities are appropriately controlled via the execution of firm's Enterprise Risk Management framework for identifying, assessing, mitigating, monitoring, reporting and escalating risks. This is an individual contributor role. Internally, the position title will be Senior Risk & Control Associate.
Here are a few of the Key Responsibilities:
- Short-Term: Produce a Risk Point of View, in collaboration with the process owner, that identifies key risks for the initial future state process design produced by Process Factory
- Long-Term: Lead full risk assessments, in collaboration with risk owner(s) and their delegates, for the final future state process design and validate the needed future state process controls were implemented
- Perform control design consultation for future state process risks to ensure appropriate mitigation of risks via automated preventative controls, to the extent possible
- Consult with Operations leadership on risk and control considerations as the division develops, evolves, and executes its future workforce strategy
Additional general risk management responsibilities include, but are not limited to:
- Responsible for carrying out risk and control activities utilizing Enterprise Risk Management frameworks as well as any DDO-required elements
- Supports risk owners in evaluating remediation strategies and control enhancements
- Executes risk management procedural requirements for open out of appetite risks including root cause analysis, action plan development, evidence, and remediation documentation including supporting and challenging risk owners on action plan effectiveness
- Use a GRC to document risk assessment data
- Assists leadership in developing and analyzing results for inclusion in risk reporting
- Acts as resource to team and assists DDO associates
- Assists in development of risk training and education to business partners; assists DDO associates in understanding the Enterprise Risk Management Program
- Stays informed on risk industry and educational/development opportunities
Edward Jones' compensation and benefits package includes medical and prescription drug, dental, vision, voluntary benefits (such as accident, hospital indemnity, and critical illness), short- and long-term disability, basic life, and basic AD&D coverage. Short- and long-term disability, basic life, and basic AD&D coverage are provided at no cost to associates. Edward Jones offers a 401k retirement plan, and tax-advantaged accounts: health savings account, and flexible spending account. Edward Jones observes ten paid holidays and provides 15 days of vacation for new associates beginning on January 1 of each year, as well as sick time, personal days, and a paid day for volunteerism. Associates may be eligible for bonuses and profit sharing. All associates are eligible for the firm's Employee Assistance Program. For more information on the Benefits available to Edward Jones associates, please visit our benefits page.
Hiring Minimum: $99200
Hiring Maximum: $168900
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Skills/Requirements
What Experience You'll Need:
- 3+ years of risk management experience required
- College degree
- Proficiency in Microsoft product suite as well as other software programs and databases
- Ability to effectively execute risk engagements utilizing established risk frameworks
What Could Set You Apart:
- CPA, CIA, FRM, or other risk certification
- Experience developing risk frameworks
- FINRA/Industry Licenses
Candidates that live within in a commutable distance from our Tempe, AZ and St. Louis, MO home office locations are expected to work in the office three days per week, with preference for Tuesday through Thursday.
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Awards & Accolades
At Edward Jones, we are building a place where everyone feels like they belong. We're proud of our associates' contributions to the firm and the recognitions we have received.
Check out our U.S. awards and accolades: Insights & Information Blog Postings about Edward Jones
Check out our Canadian awards and accolades: Insights & Information Blog Postings about Edward Jones
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About Us
Join a financial services firm where your contributions are valued. Edward Jones is a Fortune 500¹ company where people come first. With over 9 million clients and 20,000 financial advisors across the U.S. and Canada, we're proud to be privately-owned, placing the focus on our clients rather than shareholder returns.
Behind everything we do is our purpose: We partner for positive impact to improve the lives of our clients and colleagues, and together, better our communities and society. We are an innovative, flexible, and inclusive organization that attracts, develops, and inspires performance excellence and a sense of belonging.
People are at the center of our partnership. Edward Jones associates are seen, heard, respected, and supported. This is what we believe makes us the best place to start or build your career.
View our Purpose, Inclusion and Citizenship Report.
¹Fortune 500, published June 2024, data as of December 2023. Compensation provided for using, not obtaining, the rating.
Edward Jones does not discriminate on the basis of race, color, gender, religion, national origin, age, disability, sexual orientation, pregnancy, veteran status, genetic information or any other basis prohibited by applicable law.
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