Job Overview

Position Schedule: Full-Time

In 2022, Edward Jones invested $ 1 billion in technology infrastructure, digital initiatives, and virtual business enablement tools. We're currently in the test-and-learn phase and are looking for talented, motivated professionals, that want to be part of this transformational journey. Cloud-based architecture and modern technical capabilities will enable us to grow our impact while providing the best client experience possible.

You may be surprised to know that Edward Jones employs hundreds of software developers - all focused on creating world-class experiences for our clients and branch offices. If you've considered Edward Jones in the past, it's time to take another look. We are embracing a modern, cloud-based architecture and are looking for exceptional individuals who want to be a part of that future.

About Team
The Operational Enablement portfolio is looking for an experienced Business Systems Analyst to join our Client Reporting Product team. This role will contribute to a team that enables and owns various systems and processes tied to Tax, Statements, Cost, and Client Performance Reporting. The position has a broad scope of responsibility and requires an understanding of one or more complex systems, vendor and stakeholder management skills, and the ability to make effective decisions that have substantial risk and/or legal, regulatory, or financial implications.

What You'll Do:

• Liaison between technology team members and key stakeholders to maintain, enhance, or integrate firm systems and data by proactively identifying cross-divisional opportunities or serving on a formal project team in support of new systems and data.
• Supports multiple highly complex business processes and serves as a functional leader.
• Be the Voice of the Client: Provide a deep understanding of the end-user, client experience, and product capabilities to the product team when defining and delivering user value and firm outcomes.
• Create, maintain, and review business process models, data flows, prototypes, business requirements, use cases, and test cases.
• Create and execute multiple project plans simultaneously with moderate to high complexity.
• Refinement of Features and User Stories of moderate to high complexity through collaboration between product owner, product team, and business stakeholders
• Execute and present written and verbal business systems impact analysis resulting in the identification of new systems and data.

At Edward Jones, we value and respect our associates and their contributions, and we recognize individual efforts through a rewards program that promotes a long-term career, financial security and well-being. Visit our career site to learn more about our total compensation approach, which in addition to base salary, typically includes benefits, bonuses and profit sharing. The salary range for this role is based on national data and actual pay is based on skills, experience, education, and other relevant factors for a potential new associate:

Hiring Minimum: $70659
Hiring Maximum: $116516

Skills/Requirements

What You'll Need

• Bachelor's degree and 2+ years of experience designing and implementing functional systems and data or an equivalent combination of education and experience.
• Execute and present written and verbal business systems impact analysis resulting in the identification of new systems and data.
• Understanding of enterprise systems and impacts of change
• Previous experience with Agile and/or Product Management concepts (such as user story writing, Agile events, and backlog refinement)
• Troubleshooting skills to investigate, resolve, and escalate problems. Identifies the need for technical assistance to help in problem resolution.
• Ability to establish and maintain relationships with associates, general partners, and executives; possess expert interpersonal and negotiation skills.
• Ability to work independently and collaboratively in a team environment and lead other associates without authority.
• Ability to support multiple moderate to highly complex products and prioritize assigned tasks/projects with minimal assistance.
• Ability to summarize highly complex business cases, system information, and concepts and communicate information and updates to stakeholders and firm leadership. and also effectively communicate with cross-divisional leaders using verbal, written and presentation skills.
• Advanced knowledge of Microsoft Office tools to provide working system prototypes and scenario modeling.
• Previous experience with workflow management tools, such as PEGA, is a plus
• Previous experience with data extraction and BI tools (SQL, Oracle Reporting Studio, Tableau, Power BI) is a plus.

Candidates who live within a commutable distance from our Tempe, AZ and St. Louis, MO home office locations are expected to work in the office three days per week, with a preference for Tuesday through Thursday.

Awards & Accolades

At Edward Jones, we are building a place where everyone feels like they belong. We're proud of our associates' contributions to the firm and the recognitions we have received.

Check out our U.S. awards and accolades: Insights & Information Blog Postings about Edward Jones

Check out our Canadian awards and accolades: Insights & Information Blog Postings about Edward Jones

About Us

Join a financial services firm where your contributions are valued. Edward Jones is a Fortune 500¹ company where people come first. With over 8 million clients and 19,000 financial advisors across the U.S. and Canada, we're proud to be privately-owned, placing the focus on our clients rather than shareholder returns.

Behind everything we do is our purpose: We partner for positive impact to improve the lives of our clients and colleagues, and together, better our communities and society. We are an innovative, flexible, and inclusive organization that attracts, develops, and inspires performance excellence and a sense of belonging.

People are at the center of our partnership. Edward Jones associates are seen, heard, respected, and supported. This is what we believe makes us the best place to start or build your career.

View our Purpose, Inclusion and Citizenship Report.

1Fortune 500, published June 2023, data as of December 2022. Compensation provided for using, not obtaining, the rating.

Edward Jones does not discriminate on the basis of race, color, gender, religion, national origin, age, disability, sexual orientation, pregnancy, veteran status, genetic information or any other basis prohibited by applicable law.

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