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Business Resilience Manager - Crisis Management

AT Edward Jones
Edward Jones

Business Resilience Manager - Crisis Management

St. Louis, MO

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It's an exciting time to work in tech at Edward Jones. We are making massive investments in emerging technologies to improve how we work with our clients and with each other. Relationships are the focus of our business model. And working in Technology here means using your skills to build, deliver and maintain the technologies that enable us to deepen and support those relationships. The best part? We develop and create our own industry-leading solutions internally. And you can be a part of it. Working with emerging new technologies. Creating platforms, programs and experiences that change how we work together - and support our client-first focus. Changing the future of our firm, the industry and the advisor-client relationship.

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Job Overview

Position Schedule: Home Office

The Business Resilience Risk Manager will join the Business Resilience department as it grows, scales, and matures the firm's Business Resilience Program. The Risk Manager will assist in creating capabilities within Business Resilience to better understand and manage the firm's Crisis Management, Business Continuity, Third Party Resilience, and Cyber Resilience risks. This includes the ongoing design, management and execution of the Crisis Management framework: identifying, measuring, responding to, managing, and reporting on the risks to the firm's resilience, such as operational, third party, cyber resilience, and other risk types.

Business Resilience Risk Manager is responsible for:

  • Supporting Business Resilience Programs with a focus on overall program governance and execution.
  • Contributing to the establishment, maintenance and execution of the Crisis Management framework.
  • Contributing to the establishment, maintenance, and embedding of the Business Resilience Framework, policies, and programs.
    • Engaging with stakeholders in developing Business Resilience standards, guidelines, governance and reporting processes.
    • Documenting control requirements and mapping to industry frameworks
  • Understanding Business Resilience and Third Party regulatory requirements that are applied to the Financial Services Industry to ensure alignment with crisis management and incident response practices.
  • Clearly communicating highly complex models and business concepts to all levels of the firm, including Sr. Leadership, in both written and oral form, in order to effectively influence critical decisions or actions.
  • Proactively working to impact current and future business results and decisions.

Edward Jones' compensation and benefits package includes medical and prescription drug, dental, vision, voluntary benefits (such as accident, hospital indemnity, and critical illness), short- and long-term disability, basic life, and basic AD&D coverage. Short- and long-term disability, basic life, and basic AD&D coverage are provided at no cost to associates. Edward Jones offers a 401k retirement plan, and tax-advantaged accounts: health savings account, and flexible spending account. Edward Jones observes ten paid holidays and provides 15 days of vacation for new associates beginning on January 1 of each year, as well as sick time, personal days, and a paid day for volunteerism. Associates may be eligible for bonuses and profit sharing. All associates are eligible for the firm's Employee Assistance Program. For more information on the Benefits available to Edward Jones associates, please visit our benefits page.

Hiring Minimum: $81750
Hiring Maximum: $139194

Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act. Edward Jones is prohibited from hiring individuals with certain specified criminal history as set forth in Section 3(a)(39) and 15(b)(4) and Rule 17a-3(a)(12) of the Securities and Exchange Act of 1934, and conducts background reviews consistent with FINRA Rule 3110(e). A copy of a notice regarding the provisions of the Los Angeles County Fair Chance Ordinance is available at: dcba.lacounty.gov/wp-content/uploads/2024/08/FCOE-Official-Notice-Eng-Final-8.30.2024.pdf.
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Skills/Requirements

Education/Certification

  • Bachelors Degree in a business or technology related field, or equivalent experience

Years of Relevant Experience

  • Minimum of 4 years' experience in Risk Management, Crisis Management, Business Continuity Planning, Technology, Third Party Risk, or related work experience
  • Experience with the Financial Services Industry is preferred

Functional Skills

  • Demonstrated ability to apply risk management principles to business and technology processes
  • Demonstrated participation in cross-functional teams
  • Knowledge of key program components across Resilience workstreams, including Crisis Management, Scenario Development / Testing, Governance, Education & Awareness
  • Experience with enterprise risk and operational risk management best-practices and controls
  • Demonstrated ability to analyze, comprehend, and leverage complex risk and operational data

Please note: Candidates that live within a commutable distance from our Tempe, AZ and St. Louis, MO home office locations are expected to work in the office three days per week, with preference for Tuesday through Thursday.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act. Edward Jones is prohibited from hiring individuals with certain specified criminal history as set forth in Section 3(a)(39) and 15(b)(4) and Rule 17a-3(a)(12) of the Securities and Exchange Act of 1934, and conducts background reviews consistent with FINRA Rule 3110(e). A copy of a notice regarding the provisions of the Los Angeles County Fair Chance Ordinance is available at: dcba.lacounty.gov/wp-content/uploads/2024/08/FCOE-Official-Notice-Eng-Final-8.30.2024.pdf.

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Awards & Accolades

At Edward Jones, we are building a place where everyone feels like they belong. We're proud of our associates' contributions to the firm and the recognitions we have received.

Check out our U.S. awards and accolades: Insights & Information Blog Postings about Edward Jones

Check out our Canadian awards and accolades: Insights & Information Blog Postings about Edward Jones

Read More About Awards & Accolades

About Us

Join a financial services firm where your contributions are valued. Edward Jones is a Fortune 500¹ company where people come first. With over 8 million clients and 19,000 financial advisors across the U.S. and Canada, we're proud to be privately-owned, placing the focus on our clients rather than shareholder returns.

Behind everything we do is our purpose: We partner for positive impact to improve the lives of our clients and colleagues, and together, better our communities and society. We are an innovative, flexible, and inclusive organization that attracts, develops, and inspires performance excellence and a sense of belonging.

People are at the center of our partnership. Edward Jones associates are seen, heard, respected, and supported. This is what we believe makes us the best place to start or build your career.

View our Purpose, Inclusion and Citizenship Report.

¹Fortune 500, published June 2023, data as of December 2022. Compensation provided for using, not obtaining, the rating.

Edward Jones does not discriminate on the basis of race, color, gender, religion, national origin, age, disability, sexual orientation, pregnancy, veteran status, genetic information or any other basis prohibited by applicable law.

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Client-provided location(s): St. Louis, MO, USA
Job ID: Edward_Jones-20484_1150333178
Employment Type: Other

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
    • Short-Term Disability
    • Long-Term Disability
    • FSA
    • HSA
    • HSA With Employer Contribution
    • Mental Health Benefits
    • FSA With Employer Contribution
  • Parental Benefits

    • Birth Parent or Maternity Leave
    • Non-Birth Parent or Paternity Leave
    • Adoption Assistance Program
  • Vacation and Time Off

    • Paid Vacation
    • Paid Holidays
    • Personal/Sick Days
  • Financial and Retirement

    • 401(K)
    • 401(K) With Company Matching
    • Profit Sharing
  • Professional Development

    • Tuition Reimbursement