Billing Manager

Company Description

Work smart, have fun and make an impact!

Our purpose is to guide all companies toward a sustainable world. EcoVadis is the leading provider of business sustainability ratings. Our solutions are backed by an international team of experts and powerful technology. We analyze data and build sustainability scorecards that give companies actionable insights into their environmental, social and ethical risks. 

Why apply to EcoVadis? Be a part of the global sustainability change in business. Grow your career. Work with extraordinary people. Feel valued for your contribution.

Learn more about our team and culture on EcoVadis careers page. 

Job Description

The Billing Manager will lead a diverse, globally distributed team responsible for all aspects of the billing cycle for all our EcoVadis customers. This person will ensure accuracy, efficiency, and compliance in billing operations while driving continuous improvement. With strong managerial skills and experience working across multiple regions, the ideal candidate will have to  manage both local and remote teams. The successful candidate will be self-motivated, with excellent communication skills and the ability to meet tight deadlines. 

Core responsibilities:

• Leadership :  Lead a globally distributed billing team, fostering collaboration, accountability, and professional growth.

• Team Development :  Coach and develop junior team members, promoting a culture of continuous learning and skill enhancement.

• Operations : Oversee and manage the end-to-end billing process across multiple countries and regions, ensuring accuracy and timeliness. Serve as the primary point of contact for billing-related issues, escalations, and resolutions. 

• Process optimization : Identify inefficiencies in billing workflows and implement solutions to streamline operations and enhance accuracy. Drive improvements in the control environment surrounding billing and revenue reporting. Leverage billing and ERP systems to improve automation and data accuracy.

• Compliance : Ensure adherence to local and international regulations, tax laws, and company policies.

• Reporting : Provide regular billing performance reports and insights to senior management.

• Stakeholder engagement : Work closely with internal teams to implement new processes and address billing challenges.

Qualifications

• Minimum 7+ years in billing, accounting, or a related finance field, with at least 5 years in a managerial role.

• Bachelor’s degree in Finance, Accounting, Business Administration, or related field. Advanced degrees or certifications are a plus.

• Proven experience managing billing operations across multiple countries, including familiarity with tax regulations and currency complexities.

• Strong ability to lead and motivate remote teams, with a focus on performance and professional growth.

• Excellent written and verbal communication skills, with the ability to communicate effectively across cultures and time zones.

• Good analytical and problem-solving skills with a focus on process improvement.

• Experience with billing and ERP systems (e.g., NetSuite, Salesforce, or similar), Excel, and data analysis tools.

We are looking for a leader who:

• Inspires and motivates their team to achieve excellence.

• Is goal-driven and focused on delivering results.

• Demonstrates strong decision-making and problem-solving abilities.

• Fosters collaboration and accountability within a global and diverse team.

• Communicates effectively, with clarity and confidence, across all levels.

• Leads with integrity, professionalism, and empathy.

• Thrives in a fast-paced and dynamic environment, adapting to change with agility.

• Encourages continuous learning and growth within their team.

• Builds and maintains trust and strong relationships with stakeholders.

Additional Information

Location: Ebene, Mauritius

Starting date: ASAP

Position: Permanent Contract (Probation period of 6 months)

Everyone at EcoVadis contributes to a culture of trust, respect and empowerment. Our growing team in Mauritius is full of talented professionals from various fields who all share a desire to make an impact. We offer competitive salaries and support personal growth from day one with extensive onboarding, mentoring and a brand new e-learning platform bursting with courses and modules so you can learn new skills and fine-tune old ones.

What we offer:

• Support with all the necessary office and IT equipment

• Flexible working hours

• Wellness allowance for mental and physical wellbeing

• Access to professional mental health support

• Referral bonus policy

• Learning and development 

• Sustainability events and community involvement

• Peer recognition program

• Employee-led resource groups

• Travel/Vacation Grant allowance

• Transportation and Parking Allowance

• Annual performance bonus

• Remote work from abroad policy

• Career Growth Management 

• Hybrid work organization (from the office or from home)

• Pension contributions and optional private health coverage

• Internet and electricity bill allowance 

• Community service day when volunteering

Our hiring team looks forward to reviewing your CV, with a guaranteed response to every application. A new job with purpose awaits you. You can be part of an awesome team and make sustainability real!

Don’t fit all the criteria but still think you’d be a good candidate? Please apply anyway to give our hiring team the opportunity to assess your skills and to learn more about what you could bring to EcoVadis. We’re interested in hiring capable people, regardless of professional and educational background.

Can the hiring process be adjusted to suit my needs? Yes. We want everyone going through the hiring process with EcoVadis to feel confident that you are able to demonstrate your full potential. We welcome applications from disabled people, people with long-term health conditions, and neurodiverse candidates. If you need any adjustments, please let the hiring team know.

Our team’s strength comes from everyone’s uniqueness and is founded upon mutual respect. EcoVadis commits to equity, inclusion and reducing bias in our hiring processes. EcoVadis does not accept any form of discrimination based on color, national or ethnic origin, ancestry, citizenship, religion, beliefs, age, sex, gender identity, sexual orientation, neurodiversity, disability, parental status, or any other protected characteristic that makes you unique. In your application, we encourage you to remove personal information such as: photographs, marital status, number of children, religion, gender, residential postal code, university graduation date, past medical or parental leave(s) taken, nationality (instead, please state if you are legally eligible to work in the job region/country), university name (instead, please state any degrees obtained and the study major).