API Implementation Expert

Company Description

Work smart, have fun and make an impact!

EcoVadis is the leading provider of business sustainability ratings.

Our solutions are backed by an international team of experts and powerful technology. We analyze data and build sustainability scorecards that give companies actionable insights into their environmental, social and ethical risks.

Why apply to EcoVadis?

Be a part of the global sustainability change in business. Grow your career. Work with extraordinary people. Feel valued for your contribution.

Learn more about our team and culture on EcoVadis careers page

Job Description

The successful candidate will manage technical projects involving internal resources, clients and software partners integrating our existing systems and services into procurement platforms. You will coordinate with members of Product, Engineering, Marketing, and Customer Success to ensure all aspects of each integration project are covered. It will be your responsibility to manage our API versioning program and associated projects with customers and key partners. 

We are looking for someone with a bachelor’s degree and 5+ years of experience in information technology project management. It is also essential for the applicant to be familiar with a variety of the field’s concepts (APIs, REST, JSON, etc), architecture, practices and procedures, and to be able to communicate effectively with members of cross functional and international teams. This role will perform a variety of tasks including leading the work of others. A wide degree of creativity, flexibility and a proactive attitude is expected. 

Key Responsibilities:

• Client Functional Support: Provide technical guidance and support to clients during integration, ensuring that expectations are clearly defined and met, and serve as a functional/technical expert on EcoVadis API capabilities and use cases

• API Migration management: Define and manage the EcoVadis API migration program for partners and customer 

• Project Management: Coordinate internal resources and third parties/vendors/partners for the flawless execution of projects and sunsetting of previous API versions for external users

• Stakeholder Communication: Serve as the primary point of contact for internal teams and clients throughout the integration process, ensuring alignment on goals, timelines, and deliverables.

• Cross-functional Collaboration: Work with engineering, product, sales, customer success, and other relevant teams to ensure smooth and timely project execution.

• Risk and Issue Management: Proactively identify potential risks or roadblocks in the integration process and develop strategies to mitigate them, keeping projects on track. Report and escalate to management as needed. 

• Documentation & Reporting: Maintain detailed project documentation, including requirements, status updates, and post-integration reviews. Provide regular updates to internal stakeholders on project progress. Create and maintain comprehensive project documentation 

• Quality Assurance: Ensure that integrations are implemented with high-quality standards, including troubleshooting and resolving issues.

• Continuous Improvement: Gather feedback from customers and internal teams to improve integration processes and methodologies.

Qualifications

• Education: Masters or bachelors degree in computer science or equivalent 

• Experience: 5+ years of project management experience in a SaaS or technology environment, specifically with integration or implementation projects.

• Technical Knowledge: Solid understanding of SaaS platforms, APIs, and integration tools. Familiarity with integration technologies such as RESTful APIs, data mapping, and middleware is a plus.

• Project Management Skills: Experience in managing cross-functional teams and executing large-scale, multi-phase projects with multiple stakeholders.

• Problem-Solving Skills: Strong analytical and troubleshooting skills with the ability to resolve complex integration challenges.

• Communication: Excellent verbal and written communication skills, with the ability to present to both technical and non-technical audiences.

• Client-Facing Experience: Proven ability to work directly with clients, managing expectations, addressing concerns, and driving project success.

Preferred Qualifications:

• Certifications: PMP, Agile/Scrum certifications, or similar credentials are a plus.

• Technical Background: A background in software development or a technical field can be beneficial.

• Experience with Integrations: Prior experience working specifically with SaaS integrations, APIs, or system-to-system integrations.

• Experience with Procurement Systems: Knowledge and experience working with procurement software solutions 

• Communications: Exceptional verbal and written communication skills in English are essential. Additional language is a bonus.

Additional Information

Location: Hybrid in Warsaw (4 office days per month) / Full remote from Poland 
Start date: ASAP 
Contract: B2B or CoE 

Everyone at EcoVadis contributes to a culture of trust, respect and empowerment. Our growing team in Poland is full of talented professionals from various sectors who all share a desire to make an impact.
We offer competitive salaries and support personal growth from day one with extensive onboarding, mentoring and a brand new e-learning platform bursting with courses and modules so you can learn new skills and fine-tune old ones. 

Benefits: 
•        Support with all the necessary office and IT equipment
•        Optional (fully covered or co-financed) health care and life insurance
•        Multisport card and wellness allowance
•        Multicafeteria
•        Lunch card
•        Annual performance bonus
•        Flexible working hours
•        Remote work from abroad policy
•        French and Polish classes
•        Internet and Electricity bill allowance
•        CSR activities
•        Modern, pet-friendly office in the city center (next to Rondo ONZ)
•        Community service day when volunteering

Our hiring team looks forward to reviewing your CV, in English, with a guaranteed response to every application. A new job with purpose awaits you! 

Don’t fit all the criteria but still think you’d be a good candidate? Please apply anyway to give our hiring team the opportunity to assess your skills and to learn more about what you could bring to EcoVadis. We’re interested in hiring capable people, regardless of professional and educational background.

Can the hiring process be adjusted to suit my needs? Yes. We want everyone going through the hiring process with EcoVadis to feel confident that you are able to demonstrate your full potential. We welcome applications from disabled people, people with long-term health conditions, and neurodiverse candidates. If you need any adjustments, including the provision of interview questions, please let the hiring team know.

Our team’s strength comes from everyone’s uniqueness and is founded upon mutual respect. EcoVadis commits to equity, inclusion and reducing bias in our hiring processes. EcoVadis does not accept any form of discrimination based on color, national or ethnic origin, ancestry, citizenship, religion, beliefs, age, sex, gender identity, sexual orientation, neurodiversity, disability, parental status, or any other protected characteristic that makes you unique. In your application, we encourage you to remove personal information such as: photographs, marital status, number of children, religion, gender, residential postal code, university graduation date, past medical or parental leave(s) taken, nationality (instead, please state if you are legally eligible to work in the job region/country), university name (instead, please state any degrees obtained and the study major).