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What you'll do:
The main responsibility of the Technical Support Specialist is to provide support to internal staff and customers on technical questions and issues regarding Eaton products.
- You will do technical assessment, auditing and summarizing of technical information necessary for quotations.
- Provide pre and post sales technical support to customers.
- You are expected to provide on time and accurate responses on email inquiries.
- You will get familiar with Eaton products and proactively seek on ways how to constantly improve your knowledge.
- Work closely with internal stakeholders like local Inside Sales, Sales, Service, as well as with customers.
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Qualifications:
Essential:
- Bachelor's degree in electrical engineering or equivalent experience/training
- Work experience within the Electrical Sector
Desirable:
- Experience with SAP, C360 and Sales Force
- Business qualification - Degree or equivalent
Skills:
• You love to provide high end customer service.
• You are creative and solution oriented.
• You are keen in learning and continuously improving you skills, knowledge and competence.
• You feel comfortable in a changeable environment, are a quick learner and stay focused on the final target.
• You promote a true team player spirit.
• You take full responsibility for your own tasks and support your colleagues where needed.
• You are willing to contribute positively on our journey to make the new ESC team a well-functioning team.
• IT literate with good working knowledge of Microsoft office
• Solid analytical skills & logical thinking
We are committed to ensuring equal employment opportunities for job applicants and employees. Our recruitment processes use balanced selection criteria and avoid unlawful discrimination against applicants on the basis of their age, colour, disability, marital status, national origin, gender, gender identity, genetic information, race or racial origin, religion, sexual orientation or any other status protected or required by law.