Eaton's ES AMER NAS division is currently seeking a Senior Project Engineer. This position is a hybrid role based in our Arden, NC location. If residing outside the 50-mile radius, relocation assistance will be available within the United States.
What you'll do:
This position supports order management through technical ownership of the order and creates a positive customer experience through a proactive approach to project support and issue resolution. This position leverages centralized resources to manage documentation and resolve issues and builds relationships across customers and Eaton facilities to deliver a successful project. This position works independently on daily tasks and collaborates with the project and sales teams.
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In this function you will:
- Develop and maintain relationships with internal and external customers for assigned projects
- Review and interpret contract drawings and specifications ensuring technical accuracy
- Manage technical changes to the bill of material
- Coordinate and interpret engineered-to-order drawings
- Leverage centralized resources to create and manage project documentation
- Provide technical support and follow through to drive all warranty issues to closure
- Act as the technical liaison between customers, sales, and factories to efficiently carry out technical order configuration, documentation, and warranty resolutions.
- Serve as the customer's advocate by relaying the appropriate level of urgency to peer contacts in Eaton's manufacturing facilities and escalating issues as required to management
- Pursue continuous learning of products and applications related to engineered products
- Collaborates with the Project Management Team including Project Managers, Sales Engineers, Project Coordinators, other Project Engineers, and the Documentation Team
- Lead verbal or written communication with internal and external stakeholders to address technical scope and design concerns
Qualifications:
Basic Qualifications:
- Bachelor's degree from an accredited institution
- Minimum 3 years of work experience in sales, sales support, technical role or applicable field
- Sponsorship is not available. Candidate must be able to work in the United States without corporate sponsorship now and within the future
Preferred Qualifications:
- Bachelor's degree in Engineering or other technical field
- Electrical industry expertise and product knowledge
- Proficiency in applications required for job function (Eaton Bid Manager, AutoCAD, Adobe Acrobat, Bluebeam, customer quality management tools, ERP systems, and Microsoft O365)
Skills:
Position Criteria:
- Possess technical sales aptitude, market knowledge, and electrical industry experience
- Capable of working independently and in a team environment, using strong communication and interpersonal skills
- Ability to establish customer relationships within the market area while maintaining and growing existing customer relationships
- Possess necessary computer skills including: Adobe Acrobat, AutoCAD, Bluebeam, internet and Microsoft Office applications, and other product configuration tools
- Possess organizational, presentation, training, and planning skills
- Understand project management processes for supporting a project and take on a proactive approach in addressing open tasks or issues
- Ability to travel 10% of the time
The expected annual salary range for this role is $80250.03 - $117700.04 a year.
Please note the salary information shown above is a general guideline only. Salaries are based upon candidate skills, experience, and qualifications, as well as market and business considerations.
We are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law.
Eaton considers qualified applicants regardless of criminal histories, consistent with local laws. To request a disability-related reasonable accommodation to assist you in your job search, application or interview process, please call us at 1-800-836-6345 to discuss your specific need. Only accommodation requests will be accepted by this phone number.
We know that good benefit programs are important to employees and their families. Eaton provides various Health and Welfare benefits as well as Retirement benefits, and several programs that provide for paid and unpaid time away from work. Click here for more detail: Eaton Benefits Overview. Please note that specific programs and options available to an employee may depend on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.