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Senior Product Support Engineer - AAR

AT Eaton
Eaton

Senior Product Support Engineer - AAR

Rock Island, IL

Eaton's AER MSD Mission System Division division is currently seeking a Senior Product Support Engineer - AAR. This role is based in Davenport, IA.

The expected annual salary range for this role is $80250.03 - $117700.04 a year.

Please note the salary information shown above is a general guideline only. Salaries are based upon candidate skills, experience, and qualifications, as well as market and business considerations.

What you'll do:

Primary Function:

This position is responsible for design and, development, testing, and analysis of mechanical, electromechanical, and hydraulic parts and components for aerial refueling, fuel, oxygen, and nitrogen. The individual will be part of a product support team, preparing and reviewing product related documentation to ensure completeness, accuracy, and quality. Additionally, the individual will be involved in supporting operation, field service, suppliers, and customer teams to troubleshoot and provide technical support.

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  • Provides production and field support for repairs, malfunctions, and other issues via Root Cause Corrective Action (RCCA) investigations
  • Dispositions production and supplier nonconformances (NCs)
  • Reviews, determines path forward for, and provides engineering input to change requests (CRs) and change notices (CNs)
  • Provides engineering direction to and builds organizational capability of Production and Manufacturing Engineers
  • Creates, updates, and formally describes changes and improvements to 2D drawings and 3D CAD models
  • Develops, reviews, and updates product Acceptance Test Procedures (ATPs), as well as performs tests
  • Supports Configuration Change Board (CCB) activities
  • Performs stress/structural, fluid, and thermal/heat transfer analysis using Finite Element Analysis (FEA), Computational Dynamics (CFD), or hand calculations
  • Performs tolerance stack up analysis
  • Negotiates and meets deadlines while actively keeping stakeholders informed and managing expectations in a timely manner
  • Demonstrates Eaton Leadership Model traits of being passionate, being accountable, being efficient, being transparent, being ethical, learning, thinking and acting strategically, getting results, enabling a digital mindset, and building organizational capability

Qualifications:

Basic Qualifications:

  • Bachelor of Science in Engineering from an ABET- accredited program
  • Minimum 3 years of Engineering experience
  • Minimum of 1 year experience with Microsoft Office products, including Outlook, Excel, Word, Visio, and PowerPoint
  • No relocation provided. Candidates must reside within a 70-mile radius of Davenport, IA in order to be considered. Active Duty Military Service member candidates are exempt from the geographical area limitation.
  • This position requires access to export-controlled information. To conform to U.S. Government export regulations applicable to that information, applicant must either be (A) a U.S. person, defined as a (i) U.S. citizen or national, (ii) U.S. lawful, permanent resident (green card holder), (iii) refugee under 8 U.S.C. § 1157, or (iv) asylee under 8 U.S.C. § 1158, (B) eligible to access the export controlled information without a required export authorization, or (C) eligible and reasonably likely to obtain the required export authorization from the applicable U.S. government agency. The Company may, for legitimate business reasons, decline to pursue any export licensing process

Preferred Qualifications:

  • RCCA, CN, CR, NC, and similar experience
  • Aerospace industry experience
  • PTC Creo proficiency
  • ASME Y14.5 Geometric Dimensioning and Tolerancing proficiency
  • Mechanical and/or electrical testing experience
  • Creative self-starter and multitasker who actively maintains communication with and manages expectations of stakeholders
  • Metrics-driven with strong desire to drive assignments to completion with 95%+ OTD and 95%+ FPY
  • FEA coursework or experience
  • CFD coursework or experience
  • MATLAB Simulink or NI LabVIEW coursework or experience
  • Mechatronics/electromechanical coursework or experience
  • Hydraulics and/or pneumatics coursework or experience

Skills:

Position Criteria:

  • Mechanical, Aerospace, or Industrial Engineering theory and its application
  • Assembly and integration of metallic, polymer, composite, hydraulic, and electrical components
  • Formal Root Cause analysis
  • 3D, CAD (preferably PTC Creo) modeling and 2D drawing production
  • Engineering analysis methods such as FEA, CFD, and hand calculations
  • ASME Y14.5 Geometric Dimensioning and Tolerancing
  • Excellent technical communication skills

#LI-LD1

We are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law.

Eaton believes in second chance employment. Qualified applicants with arrest or conviction history will be considered regardless of their arrest or conviction history, consistent with the Los Angeles County Fair Chance Ordinance, the California Fair Chance Act and other local laws.

You do not need to disclose your conviction history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if Eaton is concerned about conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report.

To request a disability-related reasonable accommodation to assist you in your job search, application, or interview process, please call us at 1-800-836-6345 to discuss your specific need. Only accommodation requests will be accepted by this phone number.

We know that good benefit programs are important to employees and their families. Eaton provides various Health and Welfare benefits as well as Retirement benefits, and several programs that provide for paid and unpaid time away from work. Click here for more detail: Eaton Benefits Overview. Please note that specific programs and options available to an employee may depend on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.

Client-provided location(s): Davenport, IA, USA
Job ID: Eaton-34204Davenport
Employment Type: Other

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Health Reimbursement Account
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
    • Short-Term Disability
    • Long-Term Disability
    • FSA
    • HSA With Employer Contribution
    • Fitness Subsidies
    • On-Site Gym
    • Pet Insurance
    • Mental Health Benefits
    • Virtual Fitness Classes
  • Parental Benefits

    • Birth Parent or Maternity Leave
    • Adoption Assistance Program
  • Work Flexibility

    • Flexible Work Hours
    • Remote Work Opportunities
    • Hybrid Work Opportunities
  • Office Life and Perks

    • Casual Dress
    • On-Site Cafeteria
  • Vacation and Time Off

    • Paid Vacation
    • Paid Holidays
    • Personal/Sick Days
    • Leave of Absence
    • Summer Fridays
  • Financial and Retirement

    • 401(K) With Company Matching
    • Performance Bonus
    • Relocation Assistance
    • Financial Counseling
  • Professional Development

    • Tuition Reimbursement
    • Promote From Within
    • Mentor Program
    • Shadowing Opportunities
    • Access to Online Courses
    • Internship Program
    • Work Visa Sponsorship
    • Leadership Training Program
    • Associate or Rotational Training Program
  • Diversity and Inclusion

    • Diversity, Equity, and Inclusion Program
    • Employee Resource Groups (ERG)