In this newly created role, you will lead a highly skilled, geographically diverse cloud operations team that is responsible for the management and monitoring of our multi-cloud ecosystem. You will engage with peer leaders to drive improvements, senior leadership on strategy and investments needed to mature the environment and provide leadership to the broader organization outside of this value stream. A key focus area will be to shepherd Eaton through a digital transformation that is not only about technology, but a shift in culture.

As a senior leader in the cloud operations space, you will identify opportunities and lead your team in implementing solutions that will improve the operations of the cloud environment. You will identify and help drive solutions that require collaboration with peer groups and report on those outcomes. By refining and automating key processes, you will help offset significant resource growth. You will have management over incidents and requests of the Multi-Cloud environment on a day-to-day basis and will track patterns and trends, taking action to address them. You will be a proficient communicator at all levels, including direct interactions with senior leaders. Additionally, you will provide mentorship, career guidance, and regular feedback to your direct team and serve as a mentor for junior resources across the organization. In this role, you will especially focus on ensuring the team drives DevOps, Security, and agile methodologies into all aspects of the platform.

What you'll do:

- Collaborate with thought leaders across IT and the Businesses to drive business-focused outcomes
- Deliver metric driven outcomes and effectively communicate status and trends to leadership
- Be visible outside of our direct sphere of responsibility, providing leadership to the broader organization
- Continue to evolve the operations team as they grow and the Cloud space matures
- Work with Architects and Engineering to identify opportunities for improvements in the cloud environment
- Establish processes and methods to efficiently operate and manage a multi-cloud ecosystem with agility and velocity
- Interface with key vendors on cloud operations and on-going management
- Collaborate with the Site Reliability Team (SRE) team to improve reliability of the environment through practical application and feedback
- Drive refinement of metrics that are SMART, drive action from those metrics and report outcomes to senior leadership
- Drive security into every aspect of our platform and collaborate with CYBER to provide a highly secure environment
- Heavy collaboration with CYBER on the processes and response to security events
- Drive Zero Trust operational initiatives to a successful completion

Qualifications:

Basic Qualifications:
• Bachelor's Degree from an accredited institution required.
• A minimum of 10 years of professional experience within an IT function and/or consulting team
• Minimum of 3 years of experience managing teams
• Minimum 5 years of hands-on cloud computing/technology experience
• No relocation is provided for this position. Candidates must reside within a 50-mile radius of one of our listed Eaton locations in the United States to be considered for this opportunity.
• Candidate must be authorized to work in the United States on a continuous basis without company

Preferred Qualifications:
• Experience in sophisticated, global, matrixed organizations within a world class IT function
• Minimum 5 years of leadership experience over a cloud operations team
• Strong background in automation, and familiarity with Terraform
• Experience leading large-scale IT projects, preferably in the cloud migration space
• Comfortability with Azure and/or Oracle Cloud Infrastructure (OCI)
• Experience managing budgets and financials associated with large scale projects

Skills:

• Expertise in Cloud Computing and Networking
• Strong understanding of cloud security principles and practices.
• Proven ability to convey complex technical information clearly to diverse stakeholders and foster a collaborative environment across global, cross-functional teams.
• Demonstrated leadership experience in setting strategic vision, empowering team members, and providing mentorship to drive professional growth and innovation.
• Expertise in implementing iterative processes, adapting to changing requirements, and promoting open communication and collaboration to ensure responsive and effective cloud operations.

At Eaton, we strive to provide compensation and benefits that attract, engage, and retain the best talent. This includes competitive pay and a variety of benefit programs for eligible employees. The expected annual salary range for this role is $153749.97 - $225499.96 a year. This role is also eligible for a variable incentive program. Please note the salary information shown above is a general guideline only. Salaries are based upon candidate skills, experience, and qualifications, as well as market and business considerations.

We are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law.

Eaton believes in second chance employment. Qualified applicants with arrest or conviction history will be considered regardless of their arrest or conviction history, consistent with the Los Angeles County Fair Chance Ordinance, the California Fair Chance Act and other local laws.

You do not need to disclose your conviction history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if Eaton is concerned about conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report.

To request a disability-related reasonable accommodation to assist you in your job search, application, or interview process, please call us at 1-800-836-6345 to discuss your specific need. Only accommodation requests will be accepted by this phone number.

We know that good benefit programs are important to employees and their families. Eaton provides various Health and Welfare benefits as well as Retirement benefits, and several programs that provide for paid and unpaid time away from work. Click here for more detail: Eaton Benefits Overview. Please note that specific programs and options available to an employee may depend on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.