About us:
Join Eaton, a global leader where equality and inclusivity are at the heart of our mission. Here, everyone is valued and belongs. Be part of a team that delivers cutting-edge, energy-efficient solutions, making a tangible impact on the world. We empower our customers to manage electrical, hydraulic, and mechanical energy more effectively, safely, and sustainably. At Eaton, we're dedicated to enhancing quality of life and protecting the environment with our innovative energy management technologies and services. Our EMEA Business Service teams empower seamless operations and drive exceptional results across our electrical, industrial, and corporate teams.
What you'll do:
Reporting to the Supervisor, you will interface with sales engineers and partners, including distributors, wholesalers, and system integrators, to provide commercial pre-sales support.
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Key Responsibilities:
- Offer technical and commercial assistance to the sales organization and customers.
- Provide guidance, documentation, and competitor comparisons through various communication channels.
- Handle inquiries related to delivery-to-order, configure-to-order, and engineer-to-order solutions from the EATON Electrical portfolio.
- Draft technical quotes based on electrical diagrams, material lists, and competitor catalogs.
- Assist in selecting components from the EATON product portfolio and competitors.
- Manage RFQs, ensuring professional support for the sales organization, including quote registration in CRM and creation of Bills of Materials (BOM).
- Aid in quote registration, opportunity management, and technical solution drafting using tools like BidManager and Configurator
- Support the development of engineering software and tools for design and quotations.
- Acquire expertise in specific product families and facilitate knowledge-sharing sessions for team members.
Your role will be essential in enhancing sales support and ensuring customer satisfaction through effective technical assistance.
Qualifications:
- BSc in Engineering or equivalent Technical Degree. (Electrical is an advantage)
- Proven experience in sales/technical support or quotations for electrical products
Skills:
- Good understanding of low voltage electric products and systems, protections devices and related applications.
- Capability to understand and read electrical one-line diagrams and circuits schematics.
- Experience with usage of electrical design software, CRM and CAD. Knowledge of EPLAN, Salesforce, SAP and BidManager is an advantage.
- Analytical mindset, team working, sense of cooperation and ability to manage prioritization.
- Fluent in English and German
What we offer:
- Competitive compensation and benefits package
- Challenging projects in dynamic collaborative team
- Flexible working solutions (home office) are implemented across different EMEA locations
- We make your aspirations matter - Eaton encourages internal promotion, whenever possible and we make your growth matter. We invest in our employees for the long term - not just with salary and benefits, but with ongoing learning and development opportunities made available through Eaton University
- We make your contributions matter -reliability, safety, efficiency, and sustainability are at the core of our dedication to improving people's lives and the environment through power management technologies.
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