Eaton's ES AMER ESS division is currently seeking a Product Specialist Engineer.
This role is based in Waukesha, WI. Relocation Assistance will be provided.
The expected annual salary for this role is $70,000 a year. This position offers a one-time $6,000 signing bonus
Please note the salary information shown above is a general guideline only. Salaries are based upon candidate skills, experience, and qualifications, as well as market and business considerations.
PRIMARY FUNCTION
The primary function of the Product Specialist is to be a skilled technical communicator who creates a well written customer proposal based on a customer request for quote and/or a specification using the Power Systems Division (PSD) quotation system, and works with a dynamic, fast-paced team that interfaces with every aspect of the organization from front-end sales through manufacturing.
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ESSENTIAL FUNCTIONS
- Create multiple transformer proposals, on a daily basis, per customer's request-for-quote (RFQ), specifications (formal and in-formal), one-lines, and other documentation
- Perform detailed specification reviews to identify and address:
- Customer requirements
- Fit to Eaton's Power Systems Division product scope
- Features and accessories required for pricing program
- Areas for exception or clarification for the customer
- Lead-times
- Alternates for a more competitive offering
- Special test, customer test/witness, or customer inspection requirements
- Special documentation and reporting
- Process multiple orders, on a daily basis, from both internal and field priced proposals
- Verify PO against proposal and resolve discrepancies
- Verify specification matches proposal and resolve all discrepancies
- Assemble documentation for design engineering
- Communicate special requirements to affected departments
- Process customer change orders against open sales orders using the change/hold/cancellation process
- Approve and negotiate pricing per established guidelines, competitive feedback, and customer/market knowledge.
- Maintain a team atmosphere to ensure that all workload for the proposals team is completed each day per customer required deadlines.
- Provide product and application technical support for customers, agents, and internal departments
- Provide quotation program support for sales representatives and the system development (IT) team via training, testing, improvement suggestions
- Acts as a liaison between engineering, marketing, scheduling, and customers
- Understand and utilize lean tools and concepts to drive continuous improvement.
- Learn and understand applicable industry standards i.e. ANSI, IEEE, CSA, NEMA for transformers
- Participate in the creation and maintenance of ISO work instructions.
- Participate in customer visits to the Customer Service Center
- Provide plant tours as needed.
- Visit customer/agent sites as needed
Qualifications:
Basic Qualifications
- Bachelor's degree in engineering from an accredited institution, OR currently enrolled in a bachelor's degree in Engineering program from an accredited institution with an expected graduation date in 2024 OR a bachelor's degree in business from an accredited institution with a minimum of 2 years of proposals/quoting experience in a technical field.
- Ability to work in the United States on an ongoing basis without company sponsorship.
- Must be geographically flexible to relocate within United States.
Preferred Qualifications
- Electrical or Mechanical Engineering degree
- Minimum of 2 years of product, customer service, inside sales, or proposals experience in a technical field.
- Minimum of 1 year of experience using ERP and quotation systems
Position Criteria
- Knowledge of electric power distribution transformers and their components and accessories
- Knowledge of typical applications, equipment, systems and standards for electric power distribution transformers
- Excellent oral, interpersonal and written skills with the ability to effectively communicate
- Detail oriented, with the ability to balance multiple priorities and work to deadlines with a high degree of accuracy
- Knowledge of Microsoft Office (Word, Excel, Power Point), SAP or other ERP related system and the ability to utilize such tools to analyze data and solve routine problems
We are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law.
Eaton believes in second chance employment. Qualified applicants with arrest or conviction history will be considered regardless of their arrest or conviction history, consistent with the Los Angeles County Fair Chance Ordinance, the California Fair Chance Act and other local laws.
You do not need to disclose your conviction history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if Eaton is concerned about conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report.
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We know that good benefit programs are important to employees and their families. Eaton provides various Health and Welfare benefits as well as Retirement benefits, and several programs that provide for paid and unpaid time away from work. Click here for more detail: Eaton Benefits Overview. Please note that specific programs and options available to an employee may depend on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.