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Product Specialist

AT Eaton
Eaton

Product Specialist

Waukesha, WI

What you'll do:

Do you enjoy collaborating with people with a variety of skills? Are you a technical person who enjoys asking why and most importantly, listening? Do you thrive on working in a fast-paced environment where your contributions are crucial to the success of the team and the business?

Eaton is looking for our next Product Specialist to join our Power Systems Division in Waukesha, WI. We are looking for a technically minded person who wants to find their next opportunity on the business side of an Engineered-To-Order product. You will work with various aspects of the organization from front-end sales and marketing to manufacturing and you will see the projects and products you work on ship out the door.

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This opportunity provides exposure to various groups within our business and is the perfect opportunity to begin growing with a company that values the overall success of every employee.

Making what matters work at Eaton takes the passion of every employee around the world. We create an environment where creativity, invention and discovery become reality, each and every day. It's where bold, bright professionals like you can reach your full potential-and where you can help us reach ours.

PRIMARY FUNCTION

The primary function of the Product Specialist is to be a skilled technical communicator who creates a well written customer proposal based on a customer request for quote and/or a specification using the quotation system and process the customer's purchase order prior to Engineering design. They will also be a liaison for Sales and Engineering to respond to customer requests.

ESSENTIAL FUNCTIONS

A. Create multiple Voltage Regulator proposals, on a daily basis, per customer's request-for-quote (RFQ), specifications (formal and in-formal), one-lines, and other documentation.
• Perform detailed specification reviews to identify and address:
o Customer requirements
o Features and accessories required for pricing program.
o Areas for exception or clarification for the customer
o Alternates for a more competitive offering
o Special test, customer test/witness, or customer inspection requirements
o Special documentation and reporting
B. Process multiple orders, on a daily basis, from both internal and field priced proposals
• Verify PO against proposal and resolve all discrepancies.
• Verify specification matches proposal and resolve all discrepancies.
• Assemble documentation for Design Engineering
• Communicate special requirements to affected departments.
C. Process customer change orders against open sales orders using the Change/Hold/Cancellation process.

D. Approve and negotiate pricing per established guidelines, competitive feedback, and customer/market knowledge
E. Provide product and application technical support for customers, agents, and internal departments.

F. Acts as a liaison between engineering, scheduling, and customers
G. Understand and utilize lean tools and concepts to drive continuous improvement.

H. Learn and understand applicable industry standards i.e. ANSI, IEEE, CSA, NEMA for Transformers
I. Participate in the creation and maintenance of ISO work instructions.
J. Participate in customer visits to the Customer Service Center
K. Provide plant tours as needed.

Qualifications:

Basic Qualifications

  • Bachelor's degree of Science in Engineering or Business
  • Ability to work in the United States on an ongoing basis without company sponsorship.
  • Minimum of one (1) year of product, customer service, inside sales, or proposals experience in a technical field (may include internships or co-ops)

Preferred Qualifications

  • Electrical or Mechanical Engineering degree
  • Two (2) years of experience in technical marketing, engineering, or manufacturing (may include internships or co-ops)
  • One (1) year of experience using ERP and quotation systems.

Position Criteria

  • Knowledge of electric power voltage regulators and their components and accessories.
  • Knowledge of typical applications, equipment, systems, and standards for electric power voltage regulators.
  • Excellent analytical, communication, interpersonal, problem solving and decision-making skills to support internal and external contacts within a multi-cultured environment.
  • Detail oriented, with the ability to balance multiple priorities and work to deadlines with a high degree of accuracy.
  • Proficient using Microsoft Office (Word, Excel, Power Point), SAP or other ERP related system and the ability to utilize such tools to analyze data and solve routine problems.
  • Must be very customer and commercial centric.

Eaton provides a competitive total rewards package commensurate with applicable skills, knowledge, and experience and consistent with internal and external market practices. The salary for this role is $70,000 a year. This position offers a one-time $6,000 signing bonus.

At Eaton, we know that good benefit plans are important to employees and their families. In addition to a competitive base salary, Eaton provides various Health and Welfare benefits as well as Retirement benefits. Click here for more detail: Eaton Benefits at a Glance.

To Apply: In addition to applying through the campus system, interested candidates must apply towww.eaton.com/careers in order to be considered for this opportunity.

Client-provided location(s): Waukesha, WI, USA
Job ID: Eaton-33222Waukesha
Employment Type: Other

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Health Reimbursement Account
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
    • Short-Term Disability
    • Long-Term Disability
    • FSA
    • HSA With Employer Contribution
    • Fitness Subsidies
    • On-Site Gym
    • Pet Insurance
    • Mental Health Benefits
    • Virtual Fitness Classes
  • Parental Benefits

    • Birth Parent or Maternity Leave
    • Adoption Assistance Program
  • Work Flexibility

    • Flexible Work Hours
    • Remote Work Opportunities
    • Hybrid Work Opportunities
  • Office Life and Perks

    • Casual Dress
    • On-Site Cafeteria
  • Vacation and Time Off

    • Paid Vacation
    • Paid Holidays
    • Personal/Sick Days
    • Leave of Absence
    • Summer Fridays
  • Financial and Retirement

    • 401(K) With Company Matching
    • Performance Bonus
    • Relocation Assistance
    • Financial Counseling
  • Professional Development

    • Tuition Reimbursement
    • Promote From Within
    • Mentor Program
    • Shadowing Opportunities
    • Access to Online Courses
    • Internship Program
    • Work Visa Sponsorship
    • Leadership Training Program
    • Associate or Rotational Training Program
  • Diversity and Inclusion

    • Diversity, Equity, and Inclusion Program
    • Employee Resource Groups (ERG)