2 Develops a methodology to anticipate and reduce Internal and external PPM's by working with the NPI and operations teams on developing and executing corrective actions plans to drive continuous improvement for NPIs, STPs and Cost Out projects.
3 Perform statistical studies to determine data behavior and propose actions for NPIs, STPs and Cost Out projects.
4 Communicate and interact with employees in regards of customer satisfaction to build improvement commitment actions (8Ds or A3s) towards automotive quality culture for NPIs, STPs and Cost Out projects.
5 Manage quality metrics such as external-internal PPM's, customer complains about NPIs, STPs and Cost Out projects.
6 Validate manufacturing the assembly lines through the process documentation (PFMEA, WIs, Control plan, flow chart, procedures) and PPAP - when applicable - for NPIs, STPs and Cost Out projects.
7 Work with adherence to the QMS in the process in order to review the changes being implemented accordingly for NPIs, STPs and Cost Out projects.
8 Maintain effective communication with customer through the follow up on complaints (8Ds) to ensure customer satisfaction and improve score cards per Eaton's Quality System for NPIs, STPs and Cost Out projects.
9 Perform Corrective actions coming from the RMA process (Return Material Authorization), drive deployment of Eaton Quality System for NPIs, STPs and Cost Out projects.
10 Audit and address employee actions or behavior to ensure adherence with required QMS policies and procedures for NPIs, STPs and Cost Out projects.
11 Perform Layered Process Audits (LPA) as required for NPIs, STPs and Cost Out projects.
12 Train personnel in QMS as required or needed for NPIs, STPs and Cost Out projects.
13 Transfer all the Quality documentation for NPIs, STPs and Cost Out projects to the supporting quality engineering team, including customer specifications, warranty projections, critical and significant characteristics lists, APQP documentation (PFMEA, Control Plans, Process Capability Studies) and a complete and updated PPAP documentation and evidence. #LI-DG2

Qualifications:

• Bachelor's Degree in Industrial Engineering, Electronics or Mechanics (or similar)
• 2-4 years of experience in a similar role within a manufacturing company. Automotive (Desirable)

Technical knowledge:

• Strong knowledge on: quality tools (APQP, MSA, SPC, PPAP), 2-4 years of experience solving QA issues, implementing process controls and process improvements. Strong knowledge of Electronic Standards and ESD. Strong knowledge of ISO9001/IATF16949 standards and automotive practices. MUST
• Highly skilled on Ms Project, Minitab, 8D metodology & problem solving tools. CQE Certified by ASQ (Certificate Quality Engineer) (preferred).
• Strong written and verbal communication skills in English and Spanish.

We are committed to ensuring equal employment opportunities for job applicants and employees. Our recruitment processes use balanced selection criteria and avoid unlawful discrimination against applicants on the basis of their age, colour, disability, marital status, national origin, gender, gender identity, genetic information, race or racial origin, religion, sexual orientation or any other status protected or required by law.