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Hyperscale Data Center Key Account Director & Program Director - North Europe Zone

AT Eaton
Eaton

Hyperscale Data Center Key Account Director & Program Director - North Europe Zone

Windsor, U.K.

Role location: United Kingdom, opened remotely

Travel rate is up to 50% of the working time

In this role, you will be responsible for the executing the Data Center regional & global strategy at the client account level. In doing so they shall identify which accounts, consultants, and contractors can influence and unlock commercial opportunities for EATON. A thorough experience and a long track record of success in the Data Center industry is required.

In general, you will be assigned to a number of Accounts, but occasionally may also find, or be assigned, to single opportunities of interest. In this role, you shall follow the segment defined processes for opportunity identification, qualification, client requirement analysis and value proposition creation and you shall oversee the technical and commercial bid response and the overall client tendering process.

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To perform effectively, maintaining sufficient market and competitor intelligence is required. You will understand client and market primary trends and requirements and understand how competition address them, and how Eaton uniquely and preferentially meets them.

To perform effectively, you shall be highly proficient at communicating Eaton's differentiated value at company, product and service levels.

In addition the assigned Key Accounts and duties, in this role you shall undertake the overall strategy and program to address the Hyperscale Data Center Operators across the EMEA region.

More precisely, you shall work directly with the Data Center segment Market Manager, Sales Director and global accounts team, in order to create and execute an overall program for the acquisition, expansion and retention of all Hyperscale Data Center accounts.

In this brief, the development of a value proposition across all products and services and functions is foreseen (account management, engineering, project management, field services, marketing). In this enhanced role, you shall implement the program with the support of these functions and shall be singularly responsible for the growth and reporting out on this critical sub segment across the EMEA region.

Responsibilities:

  • Establish, Own, Execute continuously develop an agreed, sponsored commercial Account Plan that can meet the targets set across:
    - Sales, Orders, Pipeline
    - Sales Product Mix
    - Margin/Profitability
    - Contacts across key functions and levels
  • Identify & build positive relations with all account decision makers & influencers who impact current or future business with Eaton
  • Understand in-depth & be able to articulate the client buying process
  • Identify, engage, secure revenue opportunities within assigned Account(s)
  • Understand & Capture clients challenges & requirements and resolve with reference to Eaton portfolio
  • Oversee and align the commercial and engineering response to tenders to client requirements
  • Finalize commercial process and secure purchase orders and framework agreements
  • Oversee effective handover to post order project management, product services & customer support teams
  • Maintain oversight to all commercial related engagements for customer success/satisfaction and our performance as vendor
  • Be highly knowledgeable on clients business, commercial condition, structure, strategy, operations and challenges. Be able to articulate this in terms of opportunity, growth, risk with respect to Eaton business
  • Be highly knowledgeable on Eaton's Products, Services, General business, structure, strategy, operations. In order to articulate this in terms of value to clients business
  • Be an effective advocate and communicator of the benefits in supporting your assigned accounts, within Eaton organization
  • Be an effective advocate and communicator of the benefits in supporting Eaton within the client account organization
  • Know and report your account numbers. Be continuously aware of targets and current business levels within the account for both 'year to date' and forecast for order intake & revenue information
  • Responsible for reporting the narrative & the numbers
  • Collaborate effectively with other sales and stakeholders at function, country, region and global level. To both gain and provide support so others can function and meet their responsibilities to the account.
  • Provide all internal stakeholder and functional departments the account specific guidance and insights required so that they can execute their role and add value to the client
  • Build a multi-lane bridge between Eaton and the client organization. This may include R&D, Product Managers, BU Engineers, BDM, Marketing, PMO, Services, Sales Operations & Order Management, Supply Chain, Leadership & Executive Management
  • Request & Support marketing campaigns (ABM) & activity that can grow Eaton to Client relations and business.
  • Overlook the overall strategy and program to address the Hyperscale Data Center Operators across the EMEA region
  • Work directly with the Data Center segment Market Manager, sales director and global accounts team to create and execute an overall program for the acquisition, expansion and retention of all Hyperscale Data Center accounts
  • Development of a value proposition across all products and services and functions is foreseen (account management, engineering, project management, field services, marketing)
  • Implement the program with the support of these functions and shall be singularly responsible for the growth and reporting out on this critical sub segment across the EMEA region

Qualifications:

  • 10+ years of related experience in the Data Center business
  • Demonstrated ability to inspire and coordinate others.
  • The position requires entrepreneurial spirit, high degree of customer affinity and a very strong to influence others. Strong technical and engineering presence. Demonstrable knowledge of Data Center design and operations
  • Strong executive presence and ability to relate well as a peer to leaders of target customers
  • Ready to take a Leadership role in managing complex situations
  • Able to identify and implement new tools and processes
  • Understand When to support, When to lead. When to Listen and when to Direct

What we offer:

  • Competitive compensation and benefits package
  • Challenging projects in dynamic collaborative team
  • Flexible working solutions (remote, flexible working hours, compressed week, part time etc.)
  • We make your aspirations matter - Eaton encourages internal promotion, whenever possible
  • We make your growth matter - We invest in our employees for the long term - not just with salary and benefits, but with ongoing learning and development opportunities made available through Eaton University
  • We make your contributions matter - reliability, safety, efficiency, and sustainability are at the core of our dedication to improving people's lives and the environment through power management technologies.
  • We make your wellbeing matter - We put your health and safety first. Wellness at Eaton is more than a program, it's about changing the environment by offering the right tools to help empower employees to make that happen

We are committed to ensuring equal employment opportunities for job applicants and employees. Our recruitment processes use balanced selection criteria and avoid unlawful discrimination against applicants on the basis of their age, colour, disability, marital status, national origin, gender, gender identity, genetic information, race or racial origin, religion, sexual orientation or any other status protected or required by law.

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Client-provided location(s): Slough, UK
Job ID: Eaton-34222Slough
Employment Type: Other

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Health Reimbursement Account
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
    • Short-Term Disability
    • Long-Term Disability
    • FSA
    • HSA With Employer Contribution
    • Fitness Subsidies
    • On-Site Gym
    • Pet Insurance
    • Mental Health Benefits
    • Virtual Fitness Classes
  • Parental Benefits

    • Birth Parent or Maternity Leave
    • Adoption Assistance Program
  • Work Flexibility

    • Flexible Work Hours
    • Remote Work Opportunities
    • Hybrid Work Opportunities
  • Office Life and Perks

    • Casual Dress
    • On-Site Cafeteria
  • Vacation and Time Off

    • Paid Vacation
    • Paid Holidays
    • Personal/Sick Days
    • Leave of Absence
    • Summer Fridays
  • Financial and Retirement

    • 401(K) With Company Matching
    • Performance Bonus
    • Relocation Assistance
    • Financial Counseling
  • Professional Development

    • Tuition Reimbursement
    • Promote From Within
    • Mentor Program
    • Shadowing Opportunities
    • Access to Online Courses
    • Internship Program
    • Work Visa Sponsorship
    • Leadership Training Program
    • Associate or Rotational Training Program
  • Diversity and Inclusion

    • Diversity, Equity, and Inclusion Program
    • Employee Resource Groups (ERG)