Field Service Representative (Technologist/Technician)

Eaton's Electrical sector is currently seeking a Field Service Representative (Technician / Technologist) to join our team. This position is based at our Edmonton, AB facility and requires frequent travel to customer sites.

In addition to providing full benefits on day 1 of your employment, you will also receive a company vehicle, cell phone, lap top, testing tools, and paid overtime compensation. The primary purpose of this position is to provide field service engineering and technical assistance to customers in areas of installation, startup, maintenance, repair, training and modification on power transmission, distribution and generation equipment and systems.

Who we are:

At Eaton's Electrical Engineering Services & Systems (EESS) - Canada division, we are dedicated to providing top-notch electrical solutions and services to our clients. Our site is a hub of innovation and excellence, where a team of skilled professionals work collaboratively to deliver high-quality services and solutions. Our group specializes in a wide range of electrical services, including system design, installation, maintenance, and troubleshooting. We pride ourselves on our ability to tackle complex electrical challenges and provide reliable solutions that meet the unique needs of our clients. As a Field Service Representative, you will be an integral part of our team, working on-site with clients to ensure their electrical systems are operating efficiently and safely. You will have the opportunity to work with cutting-edge technology and be part of a team that values problem-solving, efficiency, and continuous improvement. Joining EESS-Canada means being part of a dynamic and supportive team that is committed to professional growth and development. We believe in fostering a collaborative environment where every team member's contributions are valued and recognized.

• Provide field service engineering and technical assistance to customers in areas of installation, testing, startup, maintenance, repair, training and modification of electrical power distribution equipment; self-manage assigned projects for electrical equipment; knowledge of electrical test and diagnostic equipment; deliver technical solutions to customers; performs less conventional complex engineering assignments that may involve equipment or product design, testing of materials, process studies, or research investigations
• Deliver technical solutions to customers
• Skilled proficiency in the following:
  • Basic Test Equipment Operation
  • Basic Troubleshooting Techniques
  • Intermediate Test Equipment Operation
  • Advanced Troubleshooting Technique

• Post-secondary degree/diploma in Electrical Engineering or Electrical Engineering Technology/ CET from an accredited institution.
• One (1) year of experience evaluating and servicing electrical distribution or control systems
• Legally authorized to work in Canada without company sponsorship.
• Business travel to customer sites required.
• Required to travel to United States for training on safety and Eaton products.
• Possess and maintain a valid and unrestricted driver's license.

• Experience performing power quality measurements, troubleshooting, and analysis
• Experience with protective relays

• Excellent communication and interpersonal skills.
• Strong analytical aptitude and complex problem-solving skills.
• Intermediate/advanced knowledge of Microsoft office applications.
• Effective time management, prioritization and project management skills.
• Knowledge and practice of safety precautions related to working with electrical and electronic equipment.
• Understanding of the company's and competitor's electrical, electronic and mechanical products.