Eaton's Electrical sector is currently seeking a Field Service Representative. This is a hybrid position that is based at our Whitby, ON facility and will require travel to customer sites in the local area. In addition to offering benefits on day one of employment, you will also receive a company vehicle, company cell phone & laptop, tools, uniform/boot allowance, and paid overtime.
Who we are:
At Eaton's Electrical Engineering Services & Systems (EESS) - Canada division, we are dedicated to providing top-notch electrical solutions and services to our clients. Our site is a hub of innovation and excellence, where a team of skilled professionals work collaboratively to deliver high-quality services and solutions. Our group specializes in a wide range of electrical services, including system design, installation, maintenance, and troubleshooting. We pride ourselves on our ability to tackle complex electrical challenges and provide reliable solutions that meet the unique needs of our clients. As a Field Service Representative, you will be an integral part of our team, working on-site with clients to ensure their electrical systems are operating efficiently and safely. You will have the opportunity to work with cutting-edge technology and be part of a team that values problem-solving, efficiency, and continuous improvement. Joining EESS-Canada means being part of a dynamic and supportive team that is committed to professional growth and development. We believe in fostering a collaborative environment where every team member's contributions are valued and recognized.
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What you'll do:
The Field Service Technician is responsible for providing field service support and consultation such as acceptance testing, commissioning, and troubleshooting of low, medium, and high voltage systems; advise customers and provide best technical solution to solve the customer issue; complete assigned jobs with assistance from lead technicians and engineers; conduct required tests and calibration using test equipment; check and maintain equipment to ensure compliance with applicable standards.
The primary purpose of this position is to provide field service engineering and technical assistance to customers in areas of installation, startup, maintenance, repair, training and modification on power transmission, distribution and generation equipment and systems.
Additional Responsibilities:
- Provide field service engineering, technical assistance, scheduling and sales support direction to customers in areas of installation, testing, startup, maintenance, repair, training and modification of electrical power distribution equipment
- Responsible to self-manage assigned projects for electrical equipment; knowledge of electrical test and diagnostic equipment.
- Deliver technical solutions to customers.
- Performs less conventional complex engineering assignments that may involve equipment or product design, testing of materials, process studies, or research investigations.
- Mentor less experienced technicians.
- Provide technical training to internal and external customers.
- Perform all job functions with adherence to Eaton's Philosophy and Values, as well as Safety and Environmental standards.
Qualifications:
Required (Basic) Qualifications:
- Electrical Engineering Technologist diploma or similar from an accredited institution
- Five (5) years of experience evaluating and servicing electrical distribution or control systems
- Two (2) years of experience working on medium voltage equipment
- No relocation assistance is provided. Must currently reside within 80km of the working location to be considered
- Must be able to travel to customer sites locally (company vehicle provided) and to the United States for training on Eaton safety and products
- Valid and unrestricted driver's license is required
- Legally authorized to work in Canada without company sponsorship
Preferred Qualifications:
- Certified Engineering Technologist (CET)
- Red Seal (309A) Interprovincial Journeyman Electrician Certification/Ticket
- Experience in protective relays preferred
- Experience in performing power quality measurements, troubleshooting, and analysis preferred
We are committed to ensuring equal employment opportunities for job applicants and employees. Our recruitment processes use balanced selection criteria and avoid unlawful discrimination against applicants on the basis of their age, colour, disability, marital status, national origin, gender, gender identity, genetic information, race or racial origin, religion, sexual orientation or any other status protected or required by law.