Eaton's ES AMER PCS division is currently seeking a Field Service Representative (Technician / Technologist).
This position can be based out of our Saint John, NB or Moncton, NB facilities and offers a hybrid working schedule. Frequent travel to customer sites in the Atlantic region is required. In addition to providing full benefits on day 1 of employment, you will also receive a company vehicle, cell phone. laptop, testing tools, and paid overtime compensation.
What you'll do:
At Eaton's Electrical Engineering Services & Systems (EESS) - Canada division, we are dedicated to providing top-notch electrical solutions and services to our clients. Our site is a hub of innovation and excellence, where a team of skilled professionals work collaboratively to deliver high-quality services and solutions. Our group specializes in a wide range of electrical services, including system design, installation, maintenance, and troubleshooting. We pride ourselves on our ability to tackle complex electrical challenges and provide reliable solutions that meet the unique needs of our clients. As a Field Service Representative, you will be an integral part of our team, working on-site with clients to ensure their electrical systems are operating efficiently and safely. You will have the opportunity to work with cutting-edge technology and be part of a team that values problem-solving, efficiency, and continuous improvement. Joining EESS-Canada means being part of a dynamic and supportive team that is committed to professional growth and development. We believe in fostering a collaborative environment where every team member's contributions are valued and recognized.
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The Field Service Technician is responsible for providing field service support and consultation such as acceptance testing, commissioning, and troubleshooting of low, medium, and high voltage systems; advise customers and provide best technical solution to solve the customer issue; complete assigned jobs with assistance from lead technicians and engineers; conduct required tests and calibration using test equipment; check and maintain equipment to ensure compliance with applicable standards.
The primary purpose of this position is to provide field service engineering and technical assistance to customers in areas of installation, startup, maintenance, repair, training and modification on power transmission, distribution and generation equipment and systems.
Additionally:
- Provide field service engineering, technical assistance, scheduling and sales support direction to customers in areas of installation, testing, startup, maintenance, repair, training and modification of electrical power distribution equipment
- Responsible to self-manage assigned projects for electrical equipment; knowledge of electrical test and diagnostic equipment.
- Deliver technical solutions to customers.
- Performs less conventional complex engineering assignments that may involve equipment or product design, testing of materials, process studies, or research investigations.
- Mentor less experienced technicians and provide technical training.
- Perform all job functions with adherence to Eaton's Philosophy and Values, as well as Safety and Environmental standards.
Qualifications:
Required (Basic) Qualifications:
- Diploma or Degree in the Electrical field from an accredited institution/ or Red Seal (309A) Interprovincial Journeyman Electrician Certification/Ticket
- Minimum of five (5) years of experience evaluating and servicing electrical distribution or control systems
- No relocation assistance is provided
- Business travel to customer sites required
- Required to travel to United States for training on safety and Eaton products.
- Driver's license is required
- Legally authorized to work in Canada without company sponsorship now or in the future
Preferred Qualifications:
- Eight (8) years of experience evaluating and servicing electrical distribution or control systems
- Experience in protective relays preferred
- Experience in performing power quality measurements, troubleshooting, and analysis preferred
- Experience in testing, troubleshooting, evaluating, and servicing electrical distribution and control systems is highly desirable.
Eaton has in place accessibility policies for accommodating employees with disabilities. If you are selected for an interview and require accommodations, please let the recruiter or hiring manager know so that we can work to make reasonable adjustments that best suit your needs. Accessibility information may be found at: http://www.eatoncanada.ca/EatonCA/OurCompany/Accessibility/index.htm
We are committed to ensuring equal employment opportunities for job applicants and employees. Our recruitment processes use balanced selection criteria and avoid unlawful discrimination against applicants on the basis of their age, colour, disability, marital status, national origin, gender, gender identity, genetic information, race or racial origin, religion, sexual orientation or any other status protected or required by law.
We know that good benefit programs are important to employees and their families. Eaton provides various Health and Welfare benefits as well as Retirement benefits, and several programs that provide for paid and unpaid time away from work. Click Benefits at Eaton Canada / Avantages sociaux chez Eaton Canada for more detail. Please note that specific programs and options available to an employee may depend on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.
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