What you'll do:
As Software Configuration Engineer you will be part of an EMEA based team to deliver high level technical support on various client sites across EMEA. Your will be mainly working on Energy Power Management System (EPMS), Datacenter Infrastructure Management (DCIM) and SCADA related Eaton software solutions for customer projects. You will bring domain expertise to contribute to following areas of activity of Software based projects:
Coordinate SW site deployment and testing (with onsite works if needed) of Eaton solutions in different electrical infrastructures (like data centers, C&I, etc).
Design technical scope of budgetary and binding proposals
Resolve the Level 3 escalated technical support requests related to area of expertise.
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Define SW deployment work method with criteria for local team and 3rd party
Support sales & project management teams with technical scope definition and highlight risks with solutions
Produce and validate engineering documentation in cooperation with various Eaton technical teams
Perform internal and external technical presentations and training, also participate in process and tool standardization initiatives.
Co ordinate with projects & implementation team on snags/escalation resolution. Engage in High-level resource demand planning to support priority projects.
Qualifications:
Degree or equivalent from an accredited institution in Power management/Electrical engineering/Computer science/Automation subjects.
6-8+ years of Experience with Power system automation software, Energy power management system, Data Center Infrastructure management.
3-4+years of Relevant engineering experience with power management systems specifically within Data Center environment
Skills:
Familiar with power distribution system including MV/LV switchgear, Transformer, UPS and EPMS/DCIM system is a plus
Fluent English. Intercultural awareness and previous experience influencing people in complex organizations a plus.
No major restrictions on travel in EMEA region and/or to the USA. Driving License.
Flexibility with traveling within home country and across EMEA
Software and hardware knowledge of PLC, HMI, Network Infrastruction, IED programming and logic control concept is a plus.
Strong collaboration and solid communication skills in English, other European languages are plus
Self driven and solution oriented behaviour when solving high complexity technical problems
A strong safety mindset and the fortitude to STOP unsafe practices even when that could impact other important deliverables
Intercultural awareness, ability to prioritize and efficiently deal with multiple tight deadlines
"Stakeholder management; Strong collaboration,