Eaton offers a dynamic, supportive, and inclusive environment that values your skills, your drive, and your hunger for success. You'll be at the forefront of creating solutions that help businesses and communities manage their power more intelligently, safely, and sustainably. Joining Eaton means you're not just selling products - you're selling a brighter, more efficient, and sustainable future.
Eaton is a leading provider of backup power UPS, or uninterruptible power supply. Eaton UPSs deliver high quality, reliable backup power for everything from network closets and server rooms to enterprise and colocation data centers.
Data Center is a complex application and a strategic growth area for Eaton. It has unique characteristics derived from the fact that it straddles IT and facility, and that the Data Center and IT are in the middle of a radical transformation due to the combination of digitization and surge of AI loads driving a fast growth in power needs on the one hand, and de-carbonization and grid saturation on other hand.
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As a result of the business growth, we have a new exciting opportunity for a DC Installation & Commissioning - Field Service Engineer (Power Quality).
What you'll do:
To act as a Field Service Engineer (FSE) within local Country Service Unit, mainly working in large data center projects. Provide a first class service for the Eaton installed base products to ensure maximum customer satisfaction and loyalty. Responsible for installation, commissioning, fault finding/repairs & Preventative Maintenance. Offer support to the extended EMEA Service community through high level technical knowledge and experience in the field.
- Responsible for overseeing Data centre commissioning, on behalf of Eaton Field Service in local country service unit
- Provide the highest level of technical expertise in all Hyperscale commissioning activities.
- Support and train Local Field Service Engineers in such activities
- Onboard, coach and mentor new Field Service Engineers that join Eaton
- Manage key account technical escalations providing support including site visits, to engineers and customers alike, drive escalations to conclusion and provide feedback where necessary.
- Work closely with Project Managers, advising on commissioning considerations and assisting on selection of suitable engineers, carry out site visits as required.
- Assist Project Management Organization with support of high profile clients, providing technical advice and attending site visits as required.
- Maintain direct links with business units (factories) and act as focal point for all technical exchange regarding the commissioning procedures and testing
- Manage sub contractor teams were required
- Perform Health & Safety audits of Field Service Engineer and subcontractors ensuring the high standards required by EATON are maintained.
- Any other adhoc duties in line with role
Qualifications:
- Installer electrical background, suitable education/qualifications
- minimum 5 years in the field focusing on Data Centers/UPS
Skills:
- Fluent Italian and English
- Three phase electrical installation and commissioning experience essential.Working knowledge of industrial communication protocols such as Modbus, SNMP, OPC, DDE, TCP/IP an advantage. Programming of PLC control systems (Power Control, Generator Control, SCADA, or process control) an advantage
- Good understanding of switch panels and power distribution. "
- Communication skills / Customer Focus / Flexibility / Be able to work together with different cultures / Able to follow instructions
What we offer:
- Benefits packages
- Challenging projects in dynamic collaborative team
- We make your aspirations matter - Eaton encourages internal promotion, whenever possible and we make your growth matter - We invest in our employees for the long term - not just with salary and benefits, but with ongoing learning and development opportunities made available through Eaton University
- We make your contributions matter - reliability, safety, efficiency, and sustainability are at the core of our dedication to improving people's lives and the environment through power management technologies.
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We are committed to ensuring equal employment opportunities for job applicants and employees. Our recruitment processes use balanced selection criteria and avoid unlawful discrimination against applicants on the basis of their age, colour, disability, marital status, national origin, gender, gender identity, genetic information, race or racial origin, religion, sexual orientation or any other status protected or required by law.