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Customer Order Specialist

AT Eaton
Eaton

Customer Order Specialist

Edmonton, Canada

Eaton's Electrical Sector is currently seeking a Customer Order Specialist. This position will be based at our Edmonton Power Center in Edmonton, AB!

What you'll do:

Eaton is currently seeking a dedicated and skilled Customer Order Specialist to be primarily responsible for providing electrical and mechanical design and documentation support for power distribution or control product lines. This includes, but is not limited to engineering designs, collaborating with application engineers and manufacturing associates, utilization of design automation software, and producing/maintaining manufacturing documentation. In addition, they will:

  • Consult with plant and field sales engineers in interpreting and defining new equipment applications.
  • Develop a variety of complex drawings and bills-of-material based upon established product designs, which provides sufficient detail to accurately convey the purchaser's equipment application.
  • Coordinate mechanical and electrical interfaces with other products.
  • Advise Drafting/Design, Manufacturing, and Purchasing - when required - in interpreting information for the accurate production of equipment in accordance with the purchaser's requirements.
  • Manage Manufacturing and Engineering Change Notices.
  • Demonstrate advanced computer skills with ability to learn required software (Bid Manager, AutoCAD, Design Automation and Oracle).
  • Consult with Quality in resolving issues after the equipment is shipped, when required.
  • Conduct special development/application projects of a complex nature.
  • Inform cost and cycle time improvement activities.
  • Conduct technical training guidance and seminars, as required.
  • Analyze needs and recommend revisions to Department Policies and Procedures.

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Qualifications:

Basic (Required) Qualifications:

  • Degree in Electrical Engineering from an accredited institution OR Certified Engineering Technologist (CET)
  • Minimum of 3 years of experience in the application of MV control and switchgear assembly products
  • Must be legally authorized to work in Canada without company sponsorship now or in the future.
  • No relocation is offered for this position. Only candidates residing within an 80-km radius of the specified job location(s) will be considered.

Preferred Qualifications:

  • Prior engineering experience within the electrical industry
  • Experience with Lean management and continuous improvement techniques
  • Project Management experience
  • P. Eng

Skills:

  • Ability to communicate technical information to customers and manufacturing
  • Knowledge of design standards
  • Knowledge of CSA standard and CEC code
  • Self-motivated, energetic and capable of working in a very fast-paced environment as part of a team and taking direction
  • Competency in using MS-Office and AutoCAD
  • Strong organizational, interpersonal, analytical and problem-solving skills
  • Strong English communication skills, both verbal and written. French is an asset

We are committed to ensuring equal employment opportunities for job applicants and employees. Our recruitment processes use balanced selection criteria and avoid unlawful discrimination against applicants on the basis of their age, colour, disability, marital status, national origin, gender, gender identity, genetic information, race or racial origin, religion, sexual orientation or any other status protected or required by law.

Client-provided location(s): Edmonton, AB, Canada
Job ID: Eaton-32562Edmonton
Employment Type: Other

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Health Reimbursement Account
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
    • Short-Term Disability
    • Long-Term Disability
    • FSA
    • HSA With Employer Contribution
    • Fitness Subsidies
    • On-Site Gym
    • Pet Insurance
    • Mental Health Benefits
    • Virtual Fitness Classes
  • Parental Benefits

    • Birth Parent or Maternity Leave
    • Adoption Assistance Program
  • Work Flexibility

    • Flexible Work Hours
    • Remote Work Opportunities
    • Hybrid Work Opportunities
  • Office Life and Perks

    • Casual Dress
    • On-Site Cafeteria
  • Vacation and Time Off

    • Paid Vacation
    • Paid Holidays
    • Personal/Sick Days
    • Leave of Absence
    • Summer Fridays
  • Financial and Retirement

    • 401(K) With Company Matching
    • Performance Bonus
    • Relocation Assistance
    • Financial Counseling
  • Professional Development

    • Tuition Reimbursement
    • Promote From Within
    • Mentor Program
    • Shadowing Opportunities
    • Access to Online Courses
    • Internship Program
    • Work Visa Sponsorship
    • Leadership Training Program
    • Associate or Rotational Training Program
  • Diversity and Inclusion

    • Diversity, Equity, and Inclusion Program
    • Employee Resource Groups (ERG)