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Commercial Operations Analyst

AT Eaton
Eaton

Commercial Operations Analyst

Casablanca, Morocco

Would you like to make a difference to the environment? Do you want to work for a global and ethical company? Join us and help us provide energy-efficient solutions that make a real impact. We make what matters work. To find out more about us check: https://www.youtube.com/watch?v=baa_aiJ4L7E

What you'll do:

  • Sponsor adoption of core technologies required to run the sales business - CRM, Sales Enablement Tools, quotation tools & analytics.
  • Sponsor processes & competency learning to successfully manage the top-to-bottom customer journey through our selling cycle through Strong collaboration with HR & Sales & Sales Training
  • Work with HR & Sales Training to implement onboarding programs that reduces sales ramp-time
  • Contribute to the definition & deployment of an North West Africa standard operating & go-to-market strategy / structure and "cadence" for each sales unit - frequency & type of meetings, participants & agenda
  • Participate in Sales Ops community of practice, support the team with harmonizing our business & improving productivity.
  • Identify metrics that align with sales growth strategies and use the data insight to measure process, methodology & profitability improvements.
  • SIOP & material planning ambassador - working with the sales, marketing & Business Unit teams to leverage pipeline, marketing campaign & improve forecast accuracy
  • Lead the process & timeline for large deal T&C negotiations & approvals. Work with functional teams to ensure tenders are compliant with customer needs
  • Take Ownership, Support & promote transition to eCommerce
  • Lead for country master data quality across all platforms and data types
  • Be the owner for CRM/PRM data quality & sponsor improvements through collaboration.
  • Help the comm ops team to translate business insight into PowerBI dashboards
  • Collaborate with local teams (HR, Finance, Segment Teams) for territory planning, role design, account planning, customer-ecosystem management & go-to-market strategy.
  • Manage the Order Center process, Deal Approval, Contract Management
  • Lead the Profitability process, preparing analysis and sharing insight

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Qualifications:

  • Bachelor's or Master's degree in engineering economics or Sales & Marketing obtained from an accredited institution
  • Minimum of 5 years of experience in one of the following areas Sales, Sales Operations or support, Sales Enablement, Data Analytics, Pricing Management, Contract Management roles with a high level of interface with sales teams
  • Proven track record of achieving business growth
  • Ready to communicate effectively with other departments and collaborate in matrix organization

Skills:

  • Very good communication and interpersonal skills (problem solving, time management, building effective teams, etc...)
  • Customer focus
  • Results oriented, self-motivated, a team player
  • Creative thinker and have a vision of how to drive the continuous improvement
  • Solid analytical skill and well structured personality
  • Fluency in English is required as the role is internationally exposed

What we offer:

  • Competitive compensation and benefits package
  • Challenging projects in dynamic collaborative team
  • We make your aspirations matter - Eaton encourages internal promotion, whenever possible
  • We make your growth matter - We invest in our employees for the long term - not just with salary and benefits, but with ongoing learning and development opportunities made available through Eaton University
  • We make your contributions matter - reliability, safety, efficiency, and sustainability are at the core of our dedication to improving people's lives and the environment through power management technologies
  • We make your wellbeing matter - We put your health and safety first. Wellness at Eaton is more than a program, it's about changing the environment by offering the right tools to help empower employees to make that happen

#LI-MC5

We are committed to ensuring equal employment opportunities for job applicants and employees. Our recruitment processes use balanced selection criteria and avoid unlawful discrimination against applicants on the basis of their age, color, disability, marital status, national origin, gender, gender identity, genetic information, race or racial origin, religion, sexual orientation or any other status protected or required by law.

Client-provided location(s): Casablanca, Morocco
Job ID: Eaton-36193Casablanca
Employment Type: Other

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Health Reimbursement Account
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
    • Short-Term Disability
    • Long-Term Disability
    • FSA
    • HSA With Employer Contribution
    • Fitness Subsidies
    • On-Site Gym
    • Pet Insurance
    • Mental Health Benefits
    • Virtual Fitness Classes
  • Parental Benefits

    • Birth Parent or Maternity Leave
    • Adoption Assistance Program
  • Work Flexibility

    • Flexible Work Hours
    • Remote Work Opportunities
    • Hybrid Work Opportunities
  • Office Life and Perks

    • Casual Dress
    • On-Site Cafeteria
  • Vacation and Time Off

    • Paid Vacation
    • Paid Holidays
    • Personal/Sick Days
    • Leave of Absence
    • Summer Fridays
  • Financial and Retirement

    • 401(K) With Company Matching
    • Performance Bonus
    • Relocation Assistance
    • Financial Counseling
  • Professional Development

    • Tuition Reimbursement
    • Promote From Within
    • Mentor Program
    • Shadowing Opportunities
    • Access to Online Courses
    • Internship Program
    • Work Visa Sponsorship
    • Leadership Training Program
    • Associate or Rotational Training Program
  • Diversity and Inclusion

    • Diversity, Equity, and Inclusion Program
    • Employee Resource Groups (ERG)