Responsibilities:
• Develop and maintain comprehensive documentation for change management processes, including change requests, impact assessments, and approval workflows.
• You will collaborate closely with subject-matter experts (SMEs) to understand the technical details and present them in a way that is easily digestible for the intended audience." in translating complex technical information into clear and concise documentation.
• Write and edit technical documents, including user guides, process manuals, user manuals, training materials, and technical reports to support change management activities.
• Create user guides, process documentation, and training materials to support change management activities.
• Ensure all documentation complies with industry standards and regulatory requirements.
• Maintain version control and track changes to documentation to ensure accuracy and consistency.
• Ensure clarity, accuracy, and consistency in the content. Maintain effective communication with SMEs to validate content accuracy. Document current and future process states in Signavio
• Assist in the development and implementation of communication plans for change initiatives.
• Review and edit documentation created by other team members to ensure clarity, consistency, and quality.
• Stay up-to-date with industry best practices and emerging trends in change management and technical writing.
• Create comprehensive technical documentation that serves as a valuable resource for users communicate complex technical concepts clearly and concisely. Understanding of VSMs (Value Stream Maps) and ability to document Current and Future States
• Help transform the way the project teams thinks about work, Problem Solving, Continuous Improvement and drive PM Excellence through the deployment of Value stream mapping methodologies & Accountabilities
• Help transform the way the project teams thinks about work, Problem Solving, Continuous Improvement and drive PM Excellence through the deployment of Value stream mapping methodologies & Accountabilities
• Audience Focus - Present technical information in a way that is easily understood by the target audience. Determine the clearest and most logical way to present information for maximum reader comprehension.
• Quality Assurance - Review and edit content developed by other team members. Ensure compliance with organizational standards and guidelines. Develop and follow processes to ensure Quality Control of all releases
• Product Knowledge - Develop a deep understanding of the products and services related to Eaton. Translate product / process features and functionality into user-friendly documentation
• Conceptualize and Implement programs to build CI culture and competency throughout Organization

Qualifications:

Required:
• Bachelor's degree in relevant fields (e.g., Engineering, Technical Communication, or a related discipline) with 6-9 Yrs experience.
• Proven experience as a technical writer, preferably in change management or a related area.
• Knowledge of Value stream mapping.
• Lean Six sigma sound knowledge is MUST

Good to have:
• Lean Six Sigma/DMAIC Qualifications/Green Belt Certifications highly desirable
• Formal training/certification in Lean tools and/or Six Sigma.
• Change management certification

Skills:

1. Excellent written and oral communication & inter-personal skills, ability to develop high-quality documents
2. Strong understanding of change management principles and practices.
3. Ability to lead and motivate team members with indirect reporting relationships across multiple geographies. through a CI journey.
4. Entrepreneurial mindset, and ability to work independently and take initiative under pressure.
5. Strong collaboration mindset with ability to work with a group of people with different functional expertise.
6. Adaptability to deliver in ambiguous context, flexible, comfortable with changes.
7. Efficient analytical skills, attention to details.