Eaton's ES AMER ARS division is currently seeking a Account Operations Specialist. This is a remote based position; however; preference will be given to those living in the Peachtree City GA and Mooresville NC area.
The Account Operations Specialist will work in partnership with the National Account Managers to proactively manage the sales, orders, and profit potential of the assigned Retail accounts with the objective of maximizing sales, profitability and distribution. In this role, you will assist the team to optimize business performance in order to achieve company goals (including - sales, profit, new item listings and deduction management), work with a multi-functional team covering all aspects of the need to deliver profitable volume.
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The expected annual salary range for this role is $91500.03 - $134200.04 a year.
Please note the salary information shown above is a general guideline only. Salaries are based upon candidate skills, experience, and qualifications, as well as market and business considerations.
What you'll do:
In this role:
- Collaborate with Account Team to develop and implement sales strategies and tactics that align with key financial targets
- Manage and communicate daily customer order receipts in collaboration with Customer Service and Supply Chain counterparts
- Provide special order support to customer and territory sales team for assigned customer account
- Analyze sales data and metrics to identify trends, opportunities, and areas for improvement
- Develop and maintain sales reports, dashboards, and forecasts to support data-driven decision-making
- Streamline and optimize sales operations processes, tools, and systems for maximum efficiency
- Collaborate with cross-functional teams, including marketing, finance, and customer care, to support sales initiatives
- Manage relationship between Eaton demand planning and customer IPR team to align on forecast accuracy, identify exceptions and opportunities to drive target +98% service levels
- Partner with marketing counterparts to develop marketing, promotions and training content
- Support in the creation and delivery of customer presentations to achieve incremental opportunities and developing strategic business partnerships
- Monitor compliance metrics to validate performance levels, submit disputes, identify corrective actions and partner with Finance to ensure rebates are correctly applied
Qualifications:
Required (Basic) Qualifications:
- Bachelor's Degree from an accredited institution
- Minimum of five (5) years' experience in product sales, account management or operational support roles
- Must be able to travel 25% domestically
- Must be legally authorized to work in the United States without company sponsorship now or in the future
Preferred Qualifications:
- Master's degree from an accredited institution
- Experience working with SAP and Bidmanager
- Prior experience working with big box retail customers in the home center segments, specifically in the electrical wiring devices and/or switchgear categories
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Skills:
- Ability to demonstrate strong interpersonal and negotiating skills
- Ability to quickly understand product portfolio
- Ability to define problems, analyze data and draw valid conclusions that result in solid recommendations
- Ability to demonstrate a high level of energy and professional drive
- Ability to demonstrate strong project management
- Proficient in Microsoft Office (Word, Excel, PowerPoint, Outlook, and web based information and documentation systems (Power BI)
The application window for this position is anticipated to close on October 31, 2024.
We are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law.
Eaton believes in second chance employment. Qualified applicants with arrest or conviction history will be considered regardless of their arrest or conviction history, consistent with the Los Angeles County Fair Chance Ordinance, the California Fair Chance Act and other local laws.
You do not need to disclose your conviction history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if Eaton is concerned about conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report.
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We know that good benefit programs are important to employees and their families. Eaton provides various Health and Welfare benefits as well as Retirement benefits, and several programs that provide for paid and unpaid time away from work. Click here for more detail: Eaton Benefits Overview. Please note that specific programs and options available to an employee may depend on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.