Are you ready to make an impact at DTCC?
Do you want to work on innovative projects, collaborate with a dynamic and supportive team, and receive investment in your professional development? At DTCC, we are at the forefront of innovation in the financial markets. We are committed to helping our employees grow and succeed. We believe that you have the skills and drive to make a real impact. We foster a thriving internal community and are committed to creating a workplace that looks like the world that we serve.
Enterprise Services comprises of multiple business platforms including Client Services, Global Business Operations, Business Architecture, Data Strategy and Analytics, and Digital Services, which report into the Chief of Enterprise Services. These grouped platforms enable the business to optimize delivery for clients, generate efficiencies and resilience, and enable consistency in the business digitization strategy, processes and end-to-end standard methodologies.
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Pay and Benefits:
- Competitive compensation, including base pay and annual incentive
- Comprehensive health and life insurance and well-being benefits, based on location
- Pension / Retirement benefits
- Paid Time Off and Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.
- DTCC offers a flexible/hybrid model of 3 days onsite and 2 days remote (onsite Tuesdays, Wednesdays and a third day unique to each team or employee).
The Impact you will have in this role:
Being a member of the Enterprise Services Team, the Product Manager Director sets the vision, strategy, goals (Objectives and Key Results) and critical initiatives for the innovative enterprise platform for Intelligent Document Processing (IDP) and structured data reconciliation. In this capacity Director, will partner with other Product Managers, Technology, Client Operations, Finance, Sales and Client Relationship Managers, to ensure that their functional priorities and requirements align with the platform strategy and clients' needs. The enterprise platform for IDP and data reconciliation will revolutionize how our business handles document processing and data management. By automating the extraction, classification, and validation of data from various document types, the platform will significantly reduce manual effort, minimize errors, and enhance overall efficiency. This will enable our teams to focus on higher-value tasks, driving productivity and innovation across the organization. Moreover, the platform's advanced data reconciliation capabilities will ensure data consistency and accuracy, providing a single source of truth for critical business information. This will facilitate better decision-making, improve compliance, and enhance customer satisfaction by delivering timely and accurate information. To increase integration with existing workflows, both platforms will feature robust APIs, allowing seamless connectivity with other enterprise systems. Additionally, a modern user interface will be developed to manage configurations effortlessly, and comprehensive dashboards will be provided to track adoption, usage, and other key performance indicators. These features will empower users to customize their experience, monitor performance, and make data-driven decisions to optimize their operations.
The Product Manager Director is product champion and subject matter authority who represents the 'voice' of the industry and clients to the product development squads responsible for building and sustaining the platform.
Your Primary Responsibilities:
- Ultimately accountable for the innovative enterprise platform for Intelligent Document Processing (IDP) and structured data reconciliation
- Partner with cross-functional collaborators to ensure the execution of the strategy and achievement of business goals
- Provide support to external and internal customers, acting as the platform's evangelist
- Provide clarity with DTCC Leadership on the roadmap, critical metrics, operating expenses and overall business value of the platform
- Ensure the goals and backlog for the squads is aligned to Product Roadmap
- Help build Platform Management standards.
- Adheres to the new initiative approval process (NIAP), when applicable
- Develop, implement, and ultimately lead the product lifecycle management process for the platform. This includes but is not limited to:
- Work closely with partners to identify gaps/opportunities and identify solutions to address these
- Road test those solutions with internal and external clients to make sure the solutions work for them
- Prioritize product features and functionalities and manage expectations with partners
- Support other members of the delivery team as the onsite voice of the customer, resolving queries as they are raised o Partner with internal collaborators to bring platform to market.
- Mitigates risk by following established procedures, spotting key errors and demonstrating strong ethical behavior.
NOTE: The Primary Responsibilities of this role are not limited to the details above.
Qualifications:
- Minimum of 10 years of related experience
- Bachelor's degree preferred or equivalent experience
- Consistent record of leading large-scale, enterprise-level technology enabled business platforms
Talents Needed for Success:
- Results driven individual with proven experience in matrix leadership skills
- Strong interpersonal skills and ability to collaborate with cross-functional teams.
- Ability to align platform strategies with overall business goals
- Demonstrated exceptional conceptual skills with ability to identify, analyze, evaluate alternatives and formulate responses to resolve business and customer problems
- Demonstrated exceptional written and verbal communications skills, including the ability to develop and conduct presentations for clients and executive management
- Experience with financial management, P&L management and/or cost allocation strategies
- Understanding of core technology concepts related to B2B system integration
- Experience in Agile methodology Foundational knowledge and experience with the technology stack supporting the platform
The salary range is indicative for roles at the same level within DTCC across all US locations. Actual salary is determined based on the role, location, individual experience, skills, and other considerations. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.