Are you ready to make an impact at DTCC?
Do you want to work on innovative projects, collaborate with a dynamic and supportive team, and receive investment in your professional development? At DTCC, we are at the forefront of innovation in the financial markets. We are committed to helping our employees grow and succeed. We believe that you have the skills and drive to make a real impact. We foster a thriving internal community and are committed to creating a workplace that looks like the world that we serve.
The Global Operations, Client Services & Administration group delivers world-class safety and soundness for the global financial services industry. The team provides DTCC's portfolio of core securities and superior transaction processing and client services support in an environment that minimizes risk and cost while maximizing efficiency.
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Pay and Benefits:
- Competitive compensation, including base pay and annual incentive
- Comprehensive health and life insurance and well-being benefits, based on location
- Pension / Retirement benefits
- Paid Time Off and Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.
- DTCC offers a flexible/hybrid model of 3 days onsite and 2 days remote (onsite Tuesdays, Wednesdays and a third day unique to each team or employee).
The Impact you will have in this role:
Being a member of the Product Management team, the Director leads a team of Product Managers, supervises, and assists in business analysis and documenting requirements of moderately complex initiatives with a primary focus on the book of work made up of regulatory, compliance and client experience driven projects. The position will oversee and sometimes draft and present business requirements to both internal and external partners for ratification, in addition to coordinating with cross-functional resources to achieve project objectives representing DTCC in various industry led forums on projects and new initiatives. The role also facilitates and leads external working groups composed of major industry participants that help advise on requirements and design options.
Your Primary Responsibilities:
Client Engagement
- Actively interviews clients to build out a detailed understanding of client needs within their product area, uncover new development opportunities, support existing services with enhancements
- Expected to be SME in an area of the product and, where required, to attend meetings with clients to help with product area of expertise.
- Facilitates and leads external working groups and other relevant subject matter working groups
- Develops the feature prioritization in tandem with clients and delivers the priority for roadmap planning
Product Delivery
- Defines success metrics for each product delivery
- Work with the regional product management lead and business to deliver on the specific initiatives prioritized and budgeted for the region
- Manages achievement of project deliverables and includes coordinating efforts of a variety of functional areas to ensure projects are completed on time and budget and within a quality framework
- Collaborates with client support teams and technology partners (both Application Development and Enterprise Infrastructure) on delivering new capabilities and enhancements
- Review / oversee user stories generation; works to remove preference bias/false-positive feature validation from story prioritization
- Assists in product training efforts for all touchpoints to both internal and external customers, inclusive of documentation, publications, E Training tools, FAQ's
- Monitor project budgets for specific initiatives / projects; develops pricing and revenue modeling for specific project features
- Ensures the product development methodology process vis a vis specific projects are followed, i.e., ensures stage-gate process is followed (specific DTCC internal methodology)
- Identifies potential risks to achieving project objectives and elevates to appropriate management
People Leadership/Management
- Builds strong relationships between product management, product owners and engineering teams with join discovery, decision-making and shared accountability
- Supports product development success by resolving conflicts, defining a shared goal and developing authentic and trustworthy connections with both internal and external partners
- Lead small regional team within Product Management for assigned product area(s).
- Collaborate with product management peers globally to ensure standard methodology and core principals are understood, adopted, and implemented in regional initiatives
Business Management
- Defines annual success metrics for business and provides ongoing status updates against those metrics
- Actively performs market assessment to perform ongoing analysis about existing products offering, customer potential needs, competitor threats and market trends
NOTE: The Primary Responsibilities of this role are not limited to the details above.
Qualifications:
- Minimum of 10 years of related experience
- Bachelor's degree preferred or equivalent experience
Talents Needed for Success:
- Regulatory reporting knowledge would also be considered favorably
- Derivatives and/or Security Finance product knowledge
- Strong business analysis and communication skills
- Familiar with the "Agile" approach to project management as this will be deployed on most projects going forward
The salary range is indicative for roles at the same level within DTCC across all US locations. Actual salary is determined based on the role, location, individual experience, skills, and other considerations. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.