Are you ready to make an impact at DTCC?
Do you want to work on innovative projects, collaborate with a dynamic and supportive team, and receive investment in your professional development? At DTCC, we are at the forefront of innovation in the financial markets. We're committed to helping our employees grow and succeed. We believe that you have the skills and drive to make a real impact. We foster a thriving internal community and are committed to creating a workplace that looks like the world that we serve.
Pay and Benefits:
- Competitive compensation, including base pay and annual incentive
- Comprehensive health and life insurance and well-being benefits
- Pension
- Paid Time Off and Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.
- DTCC offers a flexible/hybrid model of 3 days onsite and 2 days remote (onsite Tuesdays, Wednesdays and a third day unique to each team or employee).
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The impact you will have in this role:
As a member of the Client Account Services team, the Senior Associate will play a leading role in key new member onboarding and account lifecycle activities. As one of the first DTCC team members to interact directly with potential new clients, you will be responsible for delivering prompt and professional guidance to applicants as they navigate through the various risk and legal assessment phases of their application. Upon application approval, you will lead critical processes that underpin the client account lifecycle including certain anti-money laundering (AML) and know-your-customer (KYC) validations, the addition of accounts, mergers and acquisitions, and retirements. Our Client Account Services Senior Specialists have a passion for client service, deep functional knowledge, a proven track record of executing at a high level across a variety of complex processes, and a strong history of contributing to the strategic direction of the larger organization.
Your Primary Responsibilities:
- Support client inquiries, document management, and system-of-record (e.g., Masterfile) changes for complex and important client lifecycle activities (for example, mergers between multiple entities)
- Lead processes to validate/check work performed by colleagues across the Client Account Services team (identifying errors, omissions, etc.)
- Be a "go-to" resource for more junior Client Account Services team members by providing effective guidance and feedback
- Act as a lead partner with various internal teams (for example, Relationship Management) to ensure that all onboarding and lifecycle activities occur seamlessly and meet stakeholder expectations
- Perform/check various anti-money laundering (AML) and know-your-customer (KYC) validations to support new onboardings and refreshes
NOTE: The Primary Responsibilities of this role are not limited to the details above.
Qualifications:
- Minimum of 6 years of related experience
- Bachelor's degree preferred or equivalent experience
Talents Needed For Success:
- Demonstrates advanced expertise in the processes, tools and systems that underpin DTCC's account lifecycle
- Minimizes risks associated with departmental projects by observing established instructions and processes
- Goes above and beyond by investing their energy to realize team/department goals
- Adapts presentation and communication style to fit the audience
- Inspires individuals across the organization to constructively challenge established views to move the organization forward
We offer top class training and development for you to be an asset in our organization!
Note this role comes with an attractive shift allowance of £4500 per annum
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.