About the Team:

Our Technology team drives the evolution of our Technology, Engineering, Data, Product and User Experience functions. With a keen focus on delivering cutting-edge solutions, we shape the digital landscape for our customers, readers, and users. From revolutionizing visuals to optimizing tools and harnessing the power of data, mobile, video, and social platforms, our team is committed to providing a seamless and immersive experience across all touchpoints. Collaborating closely with our newsrooms and strategic partners, we spearhead the development of groundbreaking products and technologies.

About the Role:

The Product Analyst, AI role owns the success and quality of AI-powered platform products within the B2B products portfolio, a growing product portfolio area of strategic importance to Dow Jones. This role requires strong collaboration skills to work across the business to ensure that existing products are fully understood and any improvements to existing products and new products are driven by customer success. This is a hands-on position that requires attention to detail, heads-down data analysis, excellent communication skills, and talent for coordinating all the elements needed to release high quality products. This role is part of the B2B Search Platform Product Management team and reports to the Senior Director of Product Management for Search. This is a hybrid role based in our Barcelona office.

You Will:

• Define product requirements and create user stories in collaboration with Product Management, Engineering and UX teams.
• Lead product qualitative and methodical evaluation testing including test design, training, results analysis, and presentations to stakeholders.
• Monitor the usage of all products within your portfolio and identify and deliver strategies to drive engagement and usage.

You Have:

• Experience working in a product, QA, analyst or customer support role for AI based products, preferably in a B2B context.
• Experience evaluating software products using mixed methods.
• Prior product development experience with generative AI technology, retrieval augmented generation (RAG), or prompt engineering strongly preferred.
• The ideal candidate will have experience working on generative AI based products or chatbots in a platform delivery environment.

Our Benefits

• Hybrid working, ability to work from home 2 days per week #LI-hybridComprehensive Healthcare PlansWellbeing assistanceMeal VouchersDesplazamiento policy flexible working policy (individual's right to work applies)Generous pension planComprehensive Medical, Dental and Vision Insurance PlansEducation BenefitsGenerous Paid Maternity and Paternity Leave policyFamily Care BenefitsNewscorp subscription DiscountsEmployee Referral Program

#LI-Hybrid

Reasonable accommodation: Dow Jones, Making Careers Newsworthy - We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. EEO/AA/M/F/Disabled/Vets. We strongly encourage applications from all qualified individuals, including women, people with disabilities, and those from underrepresented groups. Dow Jones is committed to providing reasonable accommodation for qualified individuals with disabilities, in our job application and/or interview process. If you need assistance or accommodation in completing your application, due to a disability, email us at talentresourceteam@dowjones.com. Please put "Reasonable Accommodation" in the subject line and provide a brief description of the type of assistance you need. This inbox will not be monitored for application status updates.

Business Area: Dow Jones - Technology

Job Category: General Management

Union Status:

Non-Union role

Since 1882, Dow Jones has been finding new ways to bring information to the world's top business entities. Beginning as a niche news agency in an obscure Wall Street basement, Dow Jones has grown to be a worldwide news and information powerhouse, with prestigious brands including The Wall Street Journal, Dow Jones Newswires, Factiva, Barron's, MarketWatch and Financial News.

This longevity and success is due to a relentless pursuit of accuracy, depth and innovation, enhanced by the wisdom of past experience and a solid grasp on the future ahead. More than its individual brands, Dow Jones is a modern gateway to intelligence, with innovative technology, advanced data feeds, integrated solutions, expert research, award-winning journalism and customizable apps and delivery systems to bring the information that matters most to customers, when and where they need it, every day.

Req ID: 43925