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Sr. Manager, Communication Strategy

AT DoorDash
DoorDash

Sr. Manager, Communication Strategy

San Francisco, CA

About the Team

DoorDash is building a best in class Brand Team. Sitting globally, this team exists to build the vision, story, systems and value for the DoorDash brand, inspire creativity and infuse our brand into every touchpoint of our organization.

About the Role

Reporting into the Global Head of Brand, we are seeking a visionary Senior Communications Strategist to stand up DoorDash's Communication Strategy discipline. This pivotal role will craft and orchestrate strategic communication frameworks that amplify our brand narrative across the entire ecosystem of channels and touchpoints. The ideal candidate will blend analytical thinking with creative vision to deliver cohesive, impactful communication strategies that resonate with our audiences. We're looking for an entrepreneurial spirit who is as fluent in media consumption behaviors as they are in ideas. They thrive in fast paced, sometimes ambiguous environments, and have a passion for solving complex problems. An appetite for truly remarkable creativity and a passion for designing comprehensive, resonant brand experiences that drive measurable business outcomes are musts.

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You're excited about this opportunity because you will...

  • Establish the Communication Strategy discipline at DoorDash - defining not only our strategic output but architecting the foundational processes and methodologies that will become our operational blueprint.
  • Develop and champion sophisticated, audience-centric media strategies that place Consumers, Dashers, and Merchants at the strategic epicenter of every campaign touchpoint.
  • Collaborate deeply with Creative and Growth teams alike to build innovative go-to-market strategies that connect, drive value and inspire action.
  • Spearhead adoption of breakthrough media innovations by identifying transformative shifts in the communication landscape before they become mainstream.
  • Use research and analytics tools to understand media preferences, channel behaviors, media consumption patterns, and advertising trends.
  • Strategically identify and prioritize high-impact communication channels and touchpoints to maximize audience resonance and campaign effectiveness.
  • Analyze performance and provide strategic recommendations for optimization.

We're excited about you because...

  • You bring 8+ years of relevant strategy experience brand side or within creative/ media agencies.
  • You possess the strategic vision, tactical expertise, and entrepreneurial drive to construct a discipline from inception.
  • You've consistently demonstrated the ability to unite creative and media teams around unified strategic imperatives, resulting in award-worthy campaign executions
  • You maintain an unrivaled pulse on emerging media ecosystems, technological advancements, and communication trends, with a particular talent for translating future-focused insights into actionable strategic advantages
  • Strong analytical skills, including proficiency in data analysis and interpretation.

Compensation

The successful candidate's starting pay will fall within the pay range listed below and is determined based on job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. Base salary is localized according to an employee's work location.Ranges are market-dependent and may be modified in the future.

In addition to base salary, the compensation for this role includes opportunities for equity grants. Talk to your recruiter for more information.

DoorDash cares about you and your overall well-being. That's why we offer a comprehensive benefits package for all regular employees that includes a 401(k) plan with an employer match, paid time off, paid parental leave, wellness benefits, and several paid holidays. Paid sick leave in compliance with applicable laws (i.e. Colorado Healthy Families and Workplaces Act).

Additionally, for full-time employees, DoorDash offers medical, dental, and vision benefits, disability and basic life insurance, family-forming assistance, a commuter benefit match, and a mental health program, among others.

To learn more about our benefits, visit our careers page here.

The base pay for this position ranges from our lowest geographical market up to our highest geographical market within the United States.

$149,600-$220,000 USD

About DoorDash

At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users-from Dashers to merchant partners to consumers. We are a technology and logistics company that started with door-to-door delivery, and we are looking for team members who can help us go from a company that is known for delivering food to a company that people turn to for any and all goods.

DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees' happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more.

Our Commitment to Diversity and Inclusion

We're committed to growing and empowering a more inclusive community within our company, industry, and cities. That's why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.

Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on "protected categories," we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce - people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination.

Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.

If you need any accommodations, please inform your recruiting contact upon initial connection.

Client-provided location(s): San Francisco, CA, USA; New York, NY, USA; Los Angeles, CA, USA
Job ID: DoorDash-6688004
Employment Type: Full Time

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Dental Insurance
    • Vision Insurance
    • FSA
    • Short-Term Disability
    • HSA
    • Fitness Subsidies
    • Life Insurance
    • Long-Term Disability
    • HSA With Employer Contribution
    • Mental Health Benefits
  • Parental Benefits

    • Birth Parent or Maternity Leave
    • Non-Birth Parent or Paternity Leave
    • Adoption Leave
    • Fertility Benefits
    • Adoption Assistance Program
    • Family Support Resources
  • Work Flexibility

    • Flexible Work Hours
    • Remote Work Opportunities
  • Office Life and Perks

    • Commuter Benefits Program
    • Casual Dress
    • Snacks
  • Vacation and Time Off

    • Paid Vacation
    • Paid Holidays
    • Personal/Sick Days
    • Unlimited Paid Time Off
  • Financial and Retirement

    • 401(K)
    • Company Equity
    • 401(K) With Company Matching
    • Performance Bonus
  • Professional Development

    • Mentor Program
    • Promote From Within
    • Lunch and Learns
    • Leadership Training Program
  • Diversity and Inclusion

    • Diversity, Equity, and Inclusion Program
    • Founder led
    • Asian founded/led