About the Team
The DashMart team is focused on building a new type of grocery store, offering household essentials, groceries, and local favorites to our customers' doorsteps.
About the Role
We're looking for an Inventory Logistics Specialist who will be responsible for overseeing the lifecycle of Jira tickets, ensuring timely assignments, and conducting follow-ups to ensure that SLAs (service level agreements) are met. The Specialist will also support projects to update, modify, and enhance our existing automations and Jira forms used to support our internal DoorDash teams. They will also be responsible for leveraging existing tools to track and analyze key metrics on a weekly basis.
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You're excited about this opportunity because...
- Oversee and manage the full lifecycle of Jira tickets
- Manage day to day escalation pathways and partner with cross functional teams to work towards issue resolution
- Identify and root cause underlying issues to determine accurate DRIs (Directly Responsible Individuals) and support metrics reporting
- Escalate complex issues to supervisor to resolve
We're excited about you because...
- Bachelor's degree preferred
- Excellent proficiency with spreadsheets (SQL preferred)
- Prior Jira experience preferred
- Must have strong ownership mentality
- Must be extremely detail-oriented and organized
- Must have effective written and verbal communication skills
- Experience in Logistics or Supply Chain preferred
We expect this position to be filled by 3/25/2025.
Compensation
Actual compensation within the pay range listed below will be decided based on factors including, but not limited to, skills, prior relevant experience, and specific work location. Base salary is localized according to employee work location.
DoorDash cares about you and your overall well-being. That's why we offer a comprehensive benefits package for all regular employees, that includes a 401(k) plan with an employer match, paid time off, paid parental leave, wellness benefit and several paid holidays. Additionally, for full-time employees, DoorDash offers medical, dental, and vision benefits, disability and basic life insurance, family-forming assistance, a commuter benefit match and a mental health program, among others. Paid sick leave in compliance with applicable laws (i.e. Colorado Healthy Families and Workplaces Act).
To learn more about our benefits, visit our careers page here.
The base pay for this position ranges from our lowest geographical market up to our highest geographical market within the United States.
$20.40-$30 USD
About DoorDash
At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users-from Dashers to merchant partners to consumers. We are a technology and logistics company that started with door-to-door delivery, and we are looking for team members who can help us go from a company that is known for delivering food to a company that people turn to for any and all goods.
DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees' happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more.
Our Commitment to Diversity and Inclusion
We're committed to growing and empowering a more inclusive community within our company, industry, and cities. That's why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on "protected categories," we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce - people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination.
Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.
If you need any accommodations, please inform your recruiting contact upon initial connection.