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Senior Manager, Fleet Management, Maintenance and Logistics Labs

AT DoorDash
DoorDash

Senior Manager, Fleet Management, Maintenance and Logistics Labs

Phoenix, AZ

About the Team

DoorDash Labs is an independent team within DoorDash. We're hiring an experienced leader to build our fleet management and service planning functions for robotics solutions solving business problems. If you have experience applying robotics solutions to a service loved by millions of people, then we want to talk to you!

About the Role

You will be the head of Fleet Management and Logistics at DoorDash Labs. You will build a function to track all Robot Operations assets and ensure full compliance with regulatory requirements on the road. You will lead logistics planning for movement of robots and corresponding assets to/from multiple markets. You will lead planned/unplanned maintenance scheduling and track compliance to preventative maintenance schedules and assist with labor requirements and projections for service needs. You will report to the Sr. Director, Robot Operations in our DoorDash Labs organization. For the right candidate, this role is remote-friendly.

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You're excited about this opportunity because you will...

  • Foster a safety-first approach to fleet management, maintenance and logistics
  • Standup regular daily meeting for Maintenance (MX) and Logistics scheduling
  • Work with product to manage an overall fleet/asset tracking system, ensuring appropriate reporting and cost-effective use of licenses
  • Incorporate, schedule and track logistical movement of robots and components for commissioning, remanufacturing, new market entry and other use cases
  • Work with Service Operations to stand up cost-effective remanufacturing processes and tracking for major modules
  • Work with Service Engineering to build validated work instructions for repair with standardized labor hours to track productivity
  • Work with Autonomy Tech Support ('Tier 1') to coordinate and integrate Service systems and planning into all automated and manually triggered workflows
  • Setup and track inventory within budget allotments
  • Hire and develop the team, creating career paths into service, fleet and inventory management
  • Lead by example, participating and sampling at the lowest level workflows
  • Vet and accept additional scope to facilitate maximum on-road production and efficiency for field development and commercial operations
  • You may flex to nights or weekends to oversee and spotcheck the team.

We're excited about you because you have...

  • 6+ years of experience
  • Experience leading fleet maintenance / logistics / compliance programs
  • Prior experience in robotics or autonomous vehicles
  • Experience with fleet management SaaS-based systems, JIRA and other tools
  • Believe in 1% improvement every day

Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only

We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024.

The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey

About DoorDash

At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users-from Dashers to merchant partners to consumers. We are a technology and logistics company that started with door-to-door delivery, and we are looking for team members who can help us go from a company that is known for delivering food to a company that people turn to for any and all goods.

DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees' happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more.

Our Commitment to Diversity and Inclusion

We're committed to growing and empowering a more inclusive community within our company, industry, and cities. That's why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.

Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on "protected categories," we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce - people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination.

Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.

If you need any accommodations, please inform your recruiting contact upon initial connection.

Client-provided location(s): Phoenix, AZ, USA
Job ID: DoorDash-6662804
Employment Type: Other

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Dental Insurance
    • Vision Insurance
    • FSA
    • Short-Term Disability
    • HSA
    • Fitness Subsidies
    • Life Insurance
    • Long-Term Disability
    • HSA With Employer Contribution
    • Mental Health Benefits
  • Parental Benefits

    • Birth Parent or Maternity Leave
    • Non-Birth Parent or Paternity Leave
    • Adoption Leave
    • Fertility Benefits
    • Adoption Assistance Program
    • Family Support Resources
  • Work Flexibility

    • Flexible Work Hours
    • Remote Work Opportunities
  • Office Life and Perks

    • Commuter Benefits Program
    • Casual Dress
    • Snacks
  • Vacation and Time Off

    • Paid Vacation
    • Paid Holidays
    • Personal/Sick Days
    • Unlimited Paid Time Off
  • Financial and Retirement

    • 401(K)
    • Company Equity
    • 401(K) With Company Matching
    • Performance Bonus
  • Professional Development

    • Mentor Program
    • Promote From Within
    • Lunch and Learns
    • Leadership Training Program
  • Diversity and Inclusion

    • Diversity, Equity, and Inclusion Program
    • Founder led
    • Asian founded/led