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Senior Associate, Strategy & Operations

AT DoorDash
DoorDash

Senior Associate, Strategy & Operations

Melbourne, Australia

About the Team

DoorDash is looking for top talent to play a pivotal role in growing our business in Australia and New Zealand! We are looking for someone excited about joining a fast-paced environment and driving our next wave of growth. Join us in our global mission to empower and grow local economies!

About the Role

As a Senior Associate on the ANZ S&O team, you will be responsible for helping grow our total business through marketplace analysis, working across business teams and support functions to support their financial and operational goals while also stepping back and delivering big-picture insights that will move the needle across the entire business. You will drive local experimentation, work through financial analysis, and deliver performance forecasts to drive strategic growth decisions, provide insights to our ANZ and APAC leadership, and help set the course for growth and performance for the ANZ market.

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Weekly, you will dive into data to monitor customer business performance and the root cause of any issues and develop action plans as needed. You will also work cross-functionally with account management, product, engineering, and operational teams to drive better decision-making and operating cadence outcomes, ensuring all business lines are aligned to overall goals for ANZ.

You will report to the Director for APAC S&O.

You're excited about this opportunity because you will...

  • Strategise - Drive the market strategy and efficiency goals for the ANZ business, identifying long-term and short-term opportunities.
  • Build - Implement scalable initiatives and best practices to improve whole of business performance across ANZ
  • Analyse - Leverage data whenever possible to inform your hypothesis as well as build models using tools like Excel and SQL to evaluate the strategic costs and benefits of various programs and experiments
  • Influence - Partner with internal teams to create strategic plans and harness opportunities while gaining buy-in and agreeing trade offs as necessary to ensure the best outcome for the whole business.

We're excited about you because...

  • 3-5+ years' experience in consulting, IBD, strategy, or related operational experience
  • You are a self-starter - You have a bias for action and are able to thrive in a fast-paced, constantly changing environment
  • You are a problem solver - You have a talent for synthesising complex problems, can translate high-level goals into actionable plans, and enjoy implementing a process
  • You are analytical - You use data to inform tough decisions, and are comfortable operating at both the 10,000 foot level and at the 10 inch level
  • You are an owner - You're always looking for opportunities to better your work product and own the outcome - both the good and the bad

Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only

We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024.

The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey

About DoorDash

At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users-from Dashers to merchant partners to consumers. We are a technology and logistics company that started with door-to-door delivery, and we are looking for team members who can help us go from a company that is known for delivering food to a company that people turn to for any and all goods.

DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees' happiness, healthiness, and overall well-being by providing comprehensive benefits and perks.

Our Commitment to Diversity and Inclusion

We're committed to growing and empowering a more inclusive community within our company, industry, and cities. That's why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.

If you need any accommodations, please inform your recruiting contact upon initial connection.

Client-provided location(s): Melbourne VIC, Australia; Sydney NSW, Australia
Job ID: DoorDash-6388706
Employment Type: Other

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Dental Insurance
    • Vision Insurance
    • FSA
    • Short-Term Disability
    • HSA
    • Fitness Subsidies
    • Life Insurance
    • Long-Term Disability
    • HSA With Employer Contribution
    • Mental Health Benefits
  • Parental Benefits

    • Birth Parent or Maternity Leave
    • Non-Birth Parent or Paternity Leave
    • Adoption Leave
    • Fertility Benefits
    • Adoption Assistance Program
    • Family Support Resources
  • Work Flexibility

    • Flexible Work Hours
    • Remote Work Opportunities
  • Office Life and Perks

    • Commuter Benefits Program
    • Casual Dress
    • Snacks
  • Vacation and Time Off

    • Paid Vacation
    • Paid Holidays
    • Personal/Sick Days
    • Unlimited Paid Time Off
  • Financial and Retirement

    • 401(K)
    • Company Equity
    • 401(K) With Company Matching
    • Performance Bonus
  • Professional Development

    • Mentor Program
    • Promote From Within
    • Lunch and Learns
    • Leadership Training Program
  • Diversity and Inclusion

    • Diversity, Equity, and Inclusion Program
    • Founder led
    • Asian founded/led