The ideal candidate will be comfortable operating at highly strategic and tactical levels. You will have a track record of leveraging insights to build consensus with large cross-functional teams and of building trusted relationships with senior leaders.

This role reports into the Senior Manager, Head of B2B Retention Marketing in our Growth Marketing organization.

You're excited about this opportunity because you will...

• Create and execute retention strategies to activate, onboard, and educate Merchants throughout the early lifecycle.
• Support end-to-end development and execution of cross-channel campaigns - from driving the creative and review process to building out and monitoring programs.
• Support the strategy and framework for rapid testing in CRM channels.
• Track primary metrics, develop benchmarks, and create and report progress out to org and senior leaders
• Interface and day-to-day collaboration with S&O counterparts to develop overarching and initiative strategy(s), cross-functional leadership updates, and reporting on key initiatives and campaigns
• Establish a strong working relationship with cross-functional stakeholders in our Product, Operations, Analytics, Sales, and Marketing teams.
• Be an integral part of a fun-loving, hard-working, and fast-growing B2B Retention team.

We're excited about you because you have...

• 4+ years experience in Retention Marketing, Email Marketing, Customer Engagement, or CRM Operations; B2B experience a plus (not a must!).
• In-depth understanding of ESP/Marketing automation platforms (e.g. Iterable, Marketing Cloud, Braze, Hubspot) and historical experience deploying complex programs
• An ability to synthesize data, make data-driven decisions and balance quantitative measurement with an intuition-driven bias to action
• A proven ability to prioritize and execute tasks in a fast-paced environment, with a strong bias to action
• A creative and collaborative inclination; you love working with a team and solving challenging problems in new ways
• A track record of driving and measuring business success through marketing
• Bachelor's degree or equivalent experience.

We expect this position to be filled by 12/1/24

Compensation

The successful candidate's starting pay will fall within the pay range listed below and is determined based on job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. Base salary is localized according to an employee's work location.Ranges are market-dependent and may be modified in the future.

In addition to base salary, the compensation for this role includes opportunities for equity grants. Talk to your recruiter for more information.

DoorDash cares about you and your overall well-being. That's why we offer a comprehensive benefits package for all regular employees that includes a 401(k) plan with an employer match, paid time off, paid parental leave, wellness benefits, and several paid holidays.

Additionally, for full-time employees, DoorDash offers medical, dental, and vision benefits, disability and basic life insurance, family-forming assistance, a commuter benefit match, and a mental health program, among others.

To learn more about our benefits, visit our careers page here.

The base pay for this position ranges from our lowest geographical market up to our highest geographical market within California, Colorado, District of Columbia, Hawaii, New Jersey, New York and Washington.

$83,000-$122,000 USD

About DoorDash

At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users-from Dashers to merchant partners to consumers. We are a technology and logistics company that started with door-to-door delivery, and we are looking for team members who can help us go from a company that is known for delivering food to a company that people turn to for any and all goods.

DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees' happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more.

Our Commitment to Diversity and Inclusion

We're committed to growing and empowering a more inclusive community within our company, industry, and cities. That's why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.

Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on "protected categories," we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce - people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination.

Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.

If you need any accommodations, please inform your recruiting contact upon initial connection.