Additionally, you will also be the first point of contact for triaging team escalations, assist leadership with reporting and special projects as requested, and lead shadowings for future prospective team members and for cross-functional partners.

You will report into the Merchant Services Supervisor on our Menu Health team in our Merchant Services organization. Once our offices reopen, we expect this role to be hybrid, with some time in-office and some time remote.

You're excited about this opportunity because you will...

• Join a team of collaborative, highly motivated individuals.
• Gain valuable insight into how our product impacts Merchants and Consumers.
• Have a direct, positive impact on the Merchant and Consumer experience on DoorDash.
• Ensure the quality of our foundational data, enabling more complex business decision-making.
• Gain opportunities for exposure to advanced Google sheets functions and SQL/MODE.

We're excited about you because...

• You have previous experience and a proficient understanding of internal Merchant Services tools: MINT, DIME, Salesforce.
• You have an investigative mindset and are excited about digging into the data in order to determine a root-cause.
• You are solution-oriented, with a bias for action.
• You are process-oriented, adaptable and able to shift focus among multiple workstreams.
• You are motivated by defined metrics and goals established by leadership.

We use Covey as part of our hiring and / or promotional process for jobs in NYC and certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on June 20, 2024.

Please see the independent bias audit report covering our use of Covey here.

About DoorDash

At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users-from Dashers to merchant partners to consumers. We are a technology and logistics company that started with door-to-door delivery, and we are looking for team members who can help us go from a company that is known for delivering food to a company that people turn to for any and all goods.

DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees' happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more.

Our Commitment to Diversity and Inclusion

We're committed to growing and empowering a more inclusive community within our company, industry, and cities. That's why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.

Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on "protected categories," we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce - people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination.

Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.

If you need any accommodations, please inform your recruiting contact upon initial connection.