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Merchant Lead, New Verticals

AT DoorDash
DoorDash

Merchant Lead, New Verticals

Saint Paul, MN

About the Team

The Outside Sales team for Emerging Verticals is paving the way for the next billion dollar business at DoorDash. Stationed across the country, this team is creating strategic partnerships with top local merchants across our non-restaurant lines of business. Our Outside Sales team is the revenue driving arm of DoorDash and ensures the expansion of our partnerships which help strengthen operations, accelerate consumer growth, and improve our bottom line.

About the Role

We are looking for a Merchant Lead for the Outside Sales team to establish partnerships with our top local merchants across the country. The key to DoorDash's growth is merchant selection. The more top local merchants we add to DoorDash's New Verticals, the faster we will add new customers, the better we will retain existing customers, and the higher our conversion rates will be for customers visiting our app or website.

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Merchant Leads of Emerging Verticals establish partnerships with our top prospective merchants across the country in some of our newest segments. As DoorDash continues its mission to be the leading partner in last mile logistics, it is the job of the Merchant Lead to grow our selection, increasing customer adoption and conversion to our non-restaurant lines of business.

You're excited about this opportunity because you will...

  • Partner with integral merchants by helping them understand the value of DoorDash's full suite of services (e.g. Marketplace, DashMart, POS Integration)
  • Master our service offerings - address merchant issues by solving problems and applying product knowledge to win deals while sharing learnings with leadership to develop solutions improving the merchant and customer experience
  • Lead negotiations to structure industry-leading and mutually beneficial economic terms
  • Accelerate a highly organized sales cycle with the goal of closing deals within a few weeks
  • Collaborate alongside multiple teams - work with our Senior Strategic Sales Managers, Partner Management, as well central functions (Strategy, Drive, POS, and Marketing) to extract the most value possible from our top accounts

We're excited about you because...

  • You have 3+ years of experience in a closing sales role or related experience
  • You excel in a strategic deal cycles
  • You are comfortable with ambiguity, and able to bring structure where it does not yet exist
  • You have experience exceeding goals
  • You have experience selling multi-product solutions
  • You approach challenges from the fundamentals
  • You express creative sales tactics to engage with prospects
  • You have experience using a CRM (Salesforce) and Google Apps
  • You are a fast learner, ready to pick up new tools and processes

Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only

We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024.

The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey

About DoorDash

At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users-from Dashers to merchant partners to consumers. We are a technology and logistics company that started with door-to-door delivery, and we are looking for team members who can help us go from a company that is known for delivering food to a company that people turn to for any and all goods.

DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees' happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more.

Our Commitment to Diversity and Inclusion

We're committed to growing and empowering a more inclusive community within our company, industry, and cities. That's why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.

Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on "protected categories," we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce - people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination.

Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.

If you need any accommodations, please inform your recruiting contact upon initial connection.

Client-provided location(s): St Paul, MN, USA
Job ID: DoorDash-6341070
Employment Type: Other

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Dental Insurance
    • Vision Insurance
    • FSA
    • Short-Term Disability
    • HSA
    • Fitness Subsidies
    • Life Insurance
    • Long-Term Disability
    • HSA With Employer Contribution
    • Mental Health Benefits
  • Parental Benefits

    • Birth Parent or Maternity Leave
    • Non-Birth Parent or Paternity Leave
    • Adoption Leave
    • Fertility Benefits
    • Adoption Assistance Program
    • Family Support Resources
  • Work Flexibility

    • Flexible Work Hours
    • Remote Work Opportunities
  • Office Life and Perks

    • Commuter Benefits Program
    • Casual Dress
    • Snacks
  • Vacation and Time Off

    • Paid Vacation
    • Paid Holidays
    • Personal/Sick Days
    • Unlimited Paid Time Off
  • Financial and Retirement

    • 401(K)
    • Company Equity
    • 401(K) With Company Matching
    • Performance Bonus
  • Professional Development

    • Mentor Program
    • Promote From Within
    • Lunch and Learns
    • Leadership Training Program
  • Diversity and Inclusion

    • Diversity, Equity, and Inclusion Program
    • Founder led
    • Asian founded/led