About the Team
DoorDash's mission is to grow and empower local economies. By building intelligent, last-mile delivery technology for local cities, DoorDash connects people with the local businesses they care about - helping grow businesses and the communities that support those businesses. The Dasher & Logistics team ensures every delivery is completed with speed, accuracy and a positive Consumer, Merchant and Dasher experience. We're building the world's leading last-mile logistics platform and we believe that to accomplish this we'll need to disrupt ourselves a few times along the way! Our team owns initiatives that touch all parts of the Dasher & Logistics life cycle ranging from cost & quality to Dasher pay, to Dasher retention, to order batching and beyond. To further this mission, we're looking for top talent to play a pivotal role in managing quality and supply for Canada's rapidly growing new verticals business including grocery, alcohol and convenience.
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About the Role
We are looking to bring on a nimble, results-oriented Associate with excellent communication and stakeholder management skills to join the Canadian Dasher & Logistics team. In this role, you will focus on improving the quality of Shop and Deliver orders and will ensure sufficient Dasher supply at all times for a variety of specialized orders. The ideal candidate will be very comfortable with data and will excel at hands-on execution of a variety of tasks with speed and agility. They have experience prioritizing, setting expectations, building consensus with cross-functional teams, and establishing trust with cross-functional partners. They excel at making data-informed decisions to meet business objectives and can operate at the 10,000 feet level and the 1-foot level, equally efficiently.
You're excited about this opportunity because you will...
- Build -You are excited to work on highly complex projects that have an immediate impact on the Dasher fleet and end consumers. You can work with averages and outliers
- Strategize - Develop DoorDash's path to excellence by owning your success metrics independently and pushing boundaries to get more efficient every quarter
- Collaborate - Work with a variety of teams including growth, product, legal & compliance, engineering, finance and analytics to execute plans. One team, one fight!
- Execution - You'll own and run with quality & supply of DoorDash's next big businesses. You'll do whatever it takes to launch, get 1% better every day, and scale something completely new. This means everything from high-level strategy to nitty-gritty operational details
- Experiment - Run tests and scale insights. Embrace the challenge of having multiple paths forward and no right answer. Growing a business in a competitive market will not be easy
- Analyze - You'll assess the operational and financial impacts of your decisions, and iterate based on data
We're excited about you because you have...
- 2+ years of experience in consulting, strategy, finance, analytics or business operations experience
- A proven track record of analytical problem-solving, managing cross-functional initiatives, and succeeding in a fast-paced environment
- An analytical mindset and can deliver actionable recommendations out of complex datasets; SQL experience is preferred
- Comfort with following process but questioning status quo at the same time and ability to operate in constant change & ambiguity
Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only
We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024.
The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey
About DoorDash
At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users-from Dashers to merchant partners to consumers. We are a technology and logistics company that started with door-to-door delivery, and we are looking for team members who can help us go from a company that is known for delivering food to a company that people turn to for any and all goods.
DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees' happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more.
Our Commitment to Diversity and Inclusion
We're committed to growing and empowering a more inclusive community within our company, industry, and cities. That's why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
If you need any accommodations, please inform your recruiting contact upon initial connection.