About the Role & Team
“We Power the Magic!” That’s our motto at Disney Experiences - Technology & Digital. Our team creates world-class immersive digital experiences for the Company’s premier vacation brands including Disney’s Parks & Resorts worldwide, Disney Cruise Line, Aulani, A Disney Resort & Spa, and Disney Vacation Club. The DX Technology & Digital team is responsible for the end-to-end digital and physical Guest experience for all technology & digital-led initiatives across the Attractions & Entertainment, Food & Beverage, Resorts & Transportation, and Merchandise lines of business as well as other initiatives including the MyDisneyExperience and Hey, Disney!
The Lead Technical Project Manager is entrusted with the comprehensive management of highly complex and strategically significant projects/programs and aligning to PMO best practices.
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What You Will Do
Alignment with strategic direction for the Project Management Office (PMO), ensuring project outcomes with overarching business goals.
Guarantees the integrity and accuracy of data for program-level reporting, enabling insightful analysis and informed decision-making.
Facilitates seamless communication and collaboration among cross-functional teams, fostering a culture of transparency and accountability.
Conducts comprehensive program analysis at both macro and micro levels to identify trends that could impact the ability to achieve financial objectives.
Leads execution and delivery of technical projects through full delivery life cycle ensuring project is delivered timely and on-budget
Works with engineering teams, including Software Engineers, Product Managers, Architects, and leadership to establish processes across all program areas that will ensure success on strategically prioritized projects and improve efficiency.
Defines, optimizes, and manages Agile project management ceremonies and processes for large project teams. Manage hardware/software procurement of assigned projects
Develops a program plan comprised of parallel projects and multiple project managers that collectively produce work that has significant business impact
Anticipates and proactively addresses challenges, ensuring program is progressing to meet business goals
Creates governance practices and provides senior-level leadership oversight and control for the program
Implements fiscal practices and controls, authorizing, recording, and reporting on program expenditures & ROI
Develops infrastructure needed to support the program
Train, mentor and develop other Project Managers
Required Qualifications & Skills
Minim of 7 years of technical project/program management experience working with technical teams developing enterprise class solutions
Technical aptitude:
Understanding of Cloud, APIs, services, database technologies, technologist roles and responsibilities, capabilities & platform dependencies, software development lifecycle, engineering and/or product development
Influence and negotiation, communication, professional maturity & organizational savvy, relationship building, dependency mapping
Hands-on experience with practices such as Agile, Lean, Kanban, Waterfall as well as extensive experience with pragmatic blending of styles to facilitate collaboration and delivery
Deep understanding of Agile technical practices
Excellent ability to understand architectural and technical aspects of projects
Experience managing large budgets
Tools:
Office productivity software, including Microsoft suite, Keynote, Smartsheet,
Project management software, including MyPPM (Clarity), MyJira
Reporting tools, including Tableau, PowerBI
Preferred Qualifications
Project Management Professional (PMP) Certification
Agile Certifications ie CSM; ACP; CPO; SAFe; LeSS
Required Education
Bachelor’s degree and/or equivalent work experience
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