About the Role & Team

As an Education Guide you will be responsible for leading small groups of Guests through a variety of animal and nature-based tour experiences, both onstage and backstage, at locations across Walt Disney World, including Disney’s Animal Kingdom, Disney’s Animal Kingdom Lodge and Epcot.

You will report to the Education Manager.

This is a Part-time role.

What You Will Do

You will host Guests while sharing stories of animal care and conservation efforts taking place around the world. These tours may also include elements such as food & beverage offerings, photography, guest transportation and visiting backstage animal areas. You will maintain a high regard to safety at all times including supervising the use of safety equipment. Leading these tours, you will deliver an outstanding Disney experience using your personal and dynamic style all while you are responsible for crafting a premium level Guest experience from check-in to departure.

Required Qualifications & Skills

• Ability to excel in a very dynamic, fast-paced, diverse and team-oriented environment

• Proven strong Guest service skills with a focus on The Five Keys

• Ability to lift 50 pounds and walk/stand for long periods of time outdoors on uneven terrain and in all weather conditions

• Full availability with flexibility to work nights, weekends and holidays

• A valid U.S driver’s license for a minimum of five years and ability to acquire a FL driver’s license

• Operating a company vehicle, including a 15-passenger van and mini-bus, is required for this role

• Must pass a Disney Department of Transportation Compliance Driver’s Record background check and Company Driving Tests

• Successful completion of Fall Protection Authorized User training

• Ability to optimally complete Basic First Aid and CPR training

• Comfortable standing in up to 4 ft of water

• Ability to use reservation booking systems

Preferred Qualifications

• Ability to demonstrate strong facilitation and presentation skills

• Experience leading guided tours

• Experience working with the public in a formal or informal learning setting (i.e. classroom, zoo, aquarium, museum, or science center).

• Experience delivering animal content and conservation messaging

• Proficient in multiple languages

• Minimum of six months Walt Disney World experience

Education

• Completed College course work in Biology, Zoology, Environmental Education, Environmental Science, Elementary/Secondary Education, or a related field is required

• Bachelor’s degree or equivalent is preferred

Additional Information

Benefits & Perks: Disney offers a rewards package to help you live your best life. This includes health and savings benefits, educational opportunities and special extras that only Disney can provide. Learn more about our benefits and perks at https://jobs.disneycareers.com/benefits

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