Through innovative storytelling and collaboration, Disney Live Entertainment crafts, produces, and delivers remarkable and engaging entertainment experiences! From the intimate to the spectacular, our work can be seen at Disney theme parks, resort hotels, cruise ships, and other locations the world over. This diverse team – representing a wide variety of fields and talents from technical directors, writers and lighting designers to choreographers, cosmetologists, and music producers – brings magical worlds to life through technical expertise, performance excellence, incomparable ingenuity, unparalleled spectacle… and a dash of pixie dust!
The Area Manager is responsible for leading salaried, hourly union, and hourly non-union cast. This role will help to set and implement the strategy for a global warehousing operation that provides products to all Disney sites.
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This position reports to the Manager-Costume Warehousing & Distribution
This is a full-time position.
What You Will Do
Lead a Warehousing team that meets or exceeds the expectations of Partners/Guests, ensuring a consistent product as well as a high level of customer service
Provide daily leadership, coaching, and mentoring to the team, including ensuring the team receives accurate training and understands how to perform their role
Monitor, analyze, and take action on costume inventory quantity and expenses.
Build strong working collaborations and support business requests in a dynamic environment.
Ensure division and segment strategies are being followed.
Look for areas of opportunity to improve efficiency for the organization and strive for consistent processes.
Lead all aspects of and establish process and Operating Guides.
Improve Guest service in this Cast-serving-Cast environment by communicating new and innovative ideas to help drive the Costuming organization to new heights.
Participate in annual budget planning
Establish and maintain partnerships that support the implementation of new product
Required Qualifications
5+ years experience in a leadership role with direct and indirect reports
3+ years experience in Supply Chain Management, Inventory Control, Warehouse Logistics, or other related field
Experience mentoring and providing direction to salaried and hourly cast
Experience solving conflict and gaining consensus in a way that all partners feel heard and understood
Experience building a network of internal and external partners
Experience communicating (both verbal and written) to all levels of partner
Experience working with a collective bargaining agreement and unionized cast
Flexible hours including weekends, nights, and holidays may be required
Ability to work around all types of fabrics, fibers, and synthetic furs
Ability to travel domestically and internationally up to 10% of the time
Preferred Qualifications
Experience utilizing warehouse software
Experience in large warehouse operations
Experience with international shipping processes
Education
High School diploma or equivalent is required
Advanced degree in Finance, Supply Chain Management or related field is preferred
Additional Information
Benefits and Perks: Disney offers a rewards package to help you live your best life. This includes health and savings benefits, educational opportunities and special extras that only Disney can provide. Learn more about our benefits and perks at https://jobs.disneycareers.com/benefits.
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