Through innovative storytelling and collaboration, Disney Live Entertainment crafts, produces, and delivers remarkable and engaging entertainment experiences! From the intimate to the spectacular, our work can be seen at Disney theme parks, resort hotels, cruise ships, and other locations the world over. This diverse team – representing a wide variety of fields and talents from technical directors, writers and lighting designers to choreographers, cosmetologists, and music producers – brings magical worlds to life through technical expertise, performance excellence, incomparable ingenuity, unparalleled spectacle… and a dash of pixie dust!
The Area Manager is responsible for salaried and hourly union cast with specialized skills in hair and make-up supporting the Disney fleet of ships. This role will be instrumental in providing guidance and feedback in a way that promotes development and collaboration. The Area Manager-Cosmetology will be responsible for estimations, resource planning and workflow for multiple teams to achieve on time and on budget product delivery. This is a shoreside role with a possibility of travel.
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This position reports to the Manager-Costume Production and Sustainment
This role temporary with no guarantee of permanent placement.
What You Will Do
Provide daily leadership, coaching, and mentoring to team of direct reports, including ensuring team receives accurate training, and they understand their role and how to perform it properly
Lead a team responsible for maintaining a full stock of makeup, facial hair, and wigs while overseeing the production process, product procurement, fittings, documentation, and seamless delivery to ships
Partner with Disney Cruise Line (DCL) operations and shipboard leaders to recruit, onboard, and train talent
Collaborate with shipboard and shoreside leaders serving as the subject matter expert to provide guidance and support
Lead Teams that meet or exceeds the expectations of Partners/Guests, ensuring a consistent product as well as a high level of customer service
Monitor, analyze and take action on annual operating expenses
Continually seek innovative ways of doing business
Act as the vendor liaison to ensure company policies and procedures are followed
Build and maintain strong working relationships with partners and support business requests in a fast-paced environment
Ensure division and segment strategies are being achieved
Look for areas of opportunity to improve efficiency and strive for consistent processes within the organization
Accountable for an annual operating labor and charge out
Lead planning sessions with partners to forecast project needs
Oversee and establish process and Operating Guides
Establish and maintain partnerships that support the implementation of new product
Required Qualifications & Skills
5+ years experience in a leadership role with direct and indirect reports
3+ years experience in Hair and Make-up, Cosmetology, Costuming, Theater, Entertainment or other related field
Experience leading salaried and hourly union employees
Experience delivering feedback to all levels of employee
Experience communicating (both written and verbal) with all levels of partners
Experience planning workload, problem solving, conflict resolution, influencing, and negotiating
Experience building and maintaining a budget and estimates
Experience building strong, mutually beneficial relationships
Experience using Microsoft Office Suite
Able to work around all types of fabrics and synthetic furs
Able to be flexible with work schedule, including extended hours, holidays, and weekends
Able to travel internationally up to 5% and domestically up to 10% of the time
Preferred Qualifications
Experience using SAP and/or Coupa
Experience with manifests, customs, and international shipping
Experience working with hazardous materials and ensuring compliance with safety procedures and documentation
Experience working with collective bargaining agreements
Experience with prosthetics, air brushing, and makeup application
Current Florida Cosmetology license
Multi-lingual
Education
High School diploma or equivalent is required
Advanced degree in Costuming, Cosmetology, or related field is preferred
Additional Information
Benefits and Perks: Disney offers a rewards package to help you live your best life. This includes health and savings benefits, educational opportunities and special extras that only Disney can provide. Learn more about our benefits and perks at https://jobs.disneycareers.com/benefits.
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