Senior Network Engineer

Company Summary

EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products.

Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes and Sling TV.

Department Summary

Our Technology teams challenge the status quo and reimagine capabilities across industries. Whether through research and development, technology innovation or solution engineering, our people play vital roles in connecting consumers with the products and platforms of tomorrow.

Job Duties and Responsibilities

Key Responsibilities:

• Provide multi-level technical support in defining, developing, and evaluating network products to meet DISH needs
• Support these activities by diagnosing, reproducing, and fixing software and hardware issues on enterprise Data Centre Networking, WAN, Links & Public cloud infrastructure technologies
• Provide recommendations to improve the network infrastructure and address/lead critical issues and analysis
• Work with team members to ensure the appropriate network-level provisioning is maintained
• Monitor network infrastructure and any processes related to these systems & links
• Troubleshoot and resolve problems identified through monitoring software or reported by users
• Explore, define, plan, execute, and document initiatives that will improve application recoverability
• Provide operations and maintenance support within the Enterprise Network environment
• Coordinate provisioning network services, provide support to network infrastructure and services
• Manage the day-to-day application of network - security policies to new developments to ensure efficiency, accuracy, and fairness for our customers
• Automation of TOIL, Orchestrating Runbooks, and encouraging IAC
• Monitor performance through the implementation
• Participate in testing, upgrade, and configuration of system and services
• Evaluate and ensure changes are in accordance with appropriate operating procedures; recommend revisions or changes based on results
• Manage hygiene activities and updates of support packages/patches to maintain system integrity
• Participate in capacity planning by providing support for the implementation, troubleshooting, and maintenance of infrastructure and services
• Be able to implement network infrastructures for security such as firewalls, load balancers, WAF, proxies, SDN, DNS, and DDOS solutions
• Provides leadership and work guidance to less experienced personnel

• Own the assessment, development, implementation, optimization, and documentation of a comprehensive, broad set of security technologies and processes, data protection, key management, identity, and access management (IAM), network security within SaaS, IaaS, PaaS, and other infrastructure environments
• Hands-on: Routers/Switches (Arista & Brocade), Firewalls (Palo Alto), Load Balancers (F5, Brocade), AWS Networking, Wireless (Aruba)
• Networking technologies: Routing Protocols (BGP, EIGRP & OSPF), VRFs, VLANs, VRRP, LACP, MLAG, TACACS / Rancid / GIT, IPSec VPN, DNS / DHCP, NAT / SNAT, IP Multicast, VPC, Transit Gateway, NAT Gateway, ALB/ELB, Security Groups, ACL, HSRP, VRRP, SNMP, DHCP
• Implementation, Decommission, Upgrades, Updates of switch/route, firewall, LB, etc.
• Manage, hardware, IOS, coordinating with vendors/partners for support
• Keep the all network physical equipment and virtual infrastructure up to date with right security patches and plan regular maintenance to keep them up and running
• Manage CDN, Links, VPN technologies, SDN, SDWAN, and Network Function Virtualization (NFV)
• Review technology designs, and architecture, taking local and regional regulatory requirements into account for Voice, Video Solutions, Routing, Switching, VPN, LAN, WAN, Network Security, Firewalls, NGFW, NAT, IPS, Botnet, Application Control, DDoS, Web Filtering
• Understand and apply Palo Alto Firewall / Panorama, Big-IQ, and NetbBrain tools/technology standards to daily support and enhance performance, improve reliability
• Create a real-time contextual living map of Sling's network with detailed network specifications, including diagrams, equipment configurations with defined standards
• Bring in the practice of Network As Code on all current network devices and new implementations - Write Once, Execute Anywhere
• Improve the reliability of the service, bring in proactiveness to identify and prevent impact to customers by eliminating Single Point of Failure (SPOF)
• Capture critical forensic data and provide complete visibility across the enterprise for security incidents as soon as a threat is detected by implementing tools like NetBrain

• Have a 4-year college degree in Computer Science or Information Technology, a master's degree is preferred, or equivalent professional experience
• Industry certifications in Switching, Routing, and Security is an added advantage
• 4-6 years of Network operations support experience (with 2+ in a large enterprise)

• Be available to work onsite out of our Cheyenne, WY office
• Strong analytical and problem-solving skills
• Good communication skills to interact with team members, customers, and managers
• Leadership skills to guide and mentor the work of less experienced team members
• Ability to work independently and as part of a team