CO Salary Range: USD 56,800.00 - 81,200.00 per year
Company Summary
EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products.
Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes and Sling TV.
Department Summary
Our Sales teams advocate for our products and the customers they serve. We've built a loyal customer base by selling consumers, retailers, affiliate partners, distributors and industry stakeholders on the DISH brands with authenticity. The sales department is critical to driving demand and creating strategic partnerships across the industry.
Want more jobs like this?
Get jobs in Englewood, CO delivered to your inbox every week.
Job Duties and Responsibilities
Senior Account Managers are responsible for achieving or exceeding a sales quota within their assigned territory or accounts. The role may require some travel to make site visits to various properties, businesses and customers. The role supports existing accounts through the interactions with property management personnel and various departments within Dish Business. The Senior Account Manager position will represent DISH and assigned sales partners in a professional manner.
Key Responsibilities:
- Serve as the main point of contact for technical, billing or other property concerns, demonstrating "best in class customer service"
- Thoroughly understands and owns the customer experience for each account
- Creates new accounts at locations and ensures contractual agreements are met
- Conducts routine property visits and or contact to understand move-in rates, technical concerns, marketing needs, and additional potential business opportunities
- Support new property launches, existing business contract renewal, and property termination
- Work with Dish's corporate headquarters to source new property sales and achieve and exceed all sales goals and KPIs
- Shares knowledge of sales, marketing, operations and retention methodologies
- Shares best practices to improve the key performance indicators within supported accounts
- Subject matter expert; shares best practices with the broader team
- Identifies and owns specific projects to support their respective teams
- Enhanced ability to prioritize
- Onboard all new accounts, including delivering and installing equipment
- Provide management continual feedback with regards to program effectiveness and routinely suggest program enhancements
- Support on-site marketing events and resident activation efforts
- Monitors transaction accounts to analyze sales activities and calculate residuals on products and sales, and then relays this information to the accounting department for proper account payments
- Monitors product inventory levels and coordinates with warehouses to ensure appropriate inventory levels are maintained
- Coordinate ongoing marketing programs to property residents and leasing staff. • Represents the company on-site at locations during opening or special promotional events
- Schedules events and handles billing for all or assigned National Accounts
- Negotiates, executes and maintains contracts for assigned customers
Education and Experience:
- Bachelor's degree from four-year College or University; or equivalent combination of education and experience
- 3+ years of Direct or Indirect sales experience
Skills and Qualifications:
- Possesses the ability to identify solutions to complex problems
- Excellent presentation/facilitation, organizational, analytical, interpersonal and written/oral communication skills
- Flexible, innovative and the ability to manage time and priorities in a fast paced, growth-oriented and time-critical environment
- Strong analytical skills, understanding of measurement, and ability to work with data
- Ability to travel, if required
- Ability to achieve consistent results while working in a fast paced and changing environment
- Outgoing and highly motivated personality who is passionate about winning
- Ability to self-manage daily activities and report on successes and challenges
- Comfortable speaking to "C" level industry contacts
- Team player who can build productive internal and external relationships
- Ability to deliver DISH training to Property Management, residents, business partners and retail associates as needed
- Proven ability to identify areas of need and develop innovative solutions
Visa sponsorship not available for this role
Salary Ranges
Compensation: $56,800.00/Year - $81,200.00/Year
Benefits
We offer versatile health perks, including flexible spending accounts, HSA, a 401(k) Plan with company match, ESPP, career opportunities, and a flexible time away plan; all benefits can be viewed here: DISH Benefits.
The base pay range shown is a guideline. Individual total compensation will vary based on factors such as qualifications, skill level, and competencies; compensation is based on the role's location and is subject to change based on work location.
Candidates need to successfully complete a pre-employment screen, which may include a drug test and DMV check. Our company is committed to fostering an inclusive and equitable workplace where every individual has the opportunity to succeed. We are dedicated to providing individuals with criminal or arrest records a fair chance of employment in accordance with local, state, and federal laws.
The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled.