CO Salary Range: USD 72,350.00 - 103,400.00 per year
Company Summary
EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products.
Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes and Sling TV.
Department Summary
Surpassing network limitations of the past, our Wireless Development team is building and enhancing the country's first cloud-native, standalone 5G wireless network. This is the foundation of a connected world flexible enough to satisfy all the social, economic and transformative needs of today and the future.
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Job Duties and Responsibilities
This role is responsible for overseeing and managing incidents affecting Boost Mobile leased properties and serves as the primary point of contact for property owners regarding lease-related inquiries. The role involves developing and implementing effective property management strategies, ensuring high stakeholder satisfaction, and optimizing productivity and efficiency when handling incidents. The Property Management Program Manager plays a crucial role in coordinating and leading corporate and market teams, collaborating with various stakeholders, and maintaining a strong understanding of the real estate market trends in their region.
Key Responsibilities:
- Research issues thoroughly by reviewing legal agreements, historical documents, and incident reports.
- Facilitate communication between property owners, markets, and the lease administration team.
- Take full ownership of incidents from initiation to resolution, ensuring proper escalation.
- Direct relevant information to the appropriate teams and stakeholders.
- Maintain proactive communication, set clear expectations, and provide regular status updates.
- Confidently handle phone calls and written communication with landlords and stakeholders.
Education and Experience:
- Bachelor's degree in Business, Real Estate, relevant field or 8+ years experience in property management, telecommunications project management, or the equivalent
- 4+ years experience in program management, with a focus on incident management
- 4+ years using Excel, Word, Google (G-Suite) to manage a high volume of incidents or large data
Skills and Qualifications:
- Manage incidents effectively in high-pressure environments while maintaining composure and urgency.
- Strong attention to detail, organizational skills, and analytical abilities.
- Quickly build trust and rapport with stakeholders while adapting to dynamic situations.
- Experience with incident management tools, risk management practices, and process-driven facilitation.
- Ability to prioritize multiple projects, make quick decisions, and meet deadlines in a fast-paced environment.
- Proactive mindset with a passion for continuous improvement; PMP certification preferred.
Visa sponsorship not available for this role
Salary Ranges
Compensation: $72,350.00/Year - $103,400.00/Year
Benefits
We offer versatile health perks, including flexible spending accounts, HSA, a 401(k) Plan with company match, ESPP, career opportunities, and a flexible time away plan; all benefits can be viewed here: DISH Benefits.
The base pay range shown is a guideline. Individual total compensation will vary based on factors such as qualifications, skill level, and competencies; compensation is based on the role's location and is subject to change based on work location.
Candidates need to successfully complete a pre-employment screen, which may include a drug test and DMV check. Our company is committed to fostering an inclusive and equitable workplace where every individual has the opportunity to succeed. We are dedicated to providing individuals with criminal or arrest records a fair chance of employment in accordance with local, state, and federal laws.
The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled.