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Fraud Operations Analyst - Data

AT DISH
DISH

Fraud Operations Analyst - Data

Englewood, CO

CO Salary Range: USD 63,150.00 - 90,000.00 per year

Company Summary

EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products.

Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes and Sling TV.

Department Summary

Our Retail Wireless team, serving our Boost Mobile and Gen Mobile brands, is redefining consumer expectations through new platforms, new business models and new ways of thinking. Equipped with a first-of-its-kind 5G network, a passion for change and the power to drive it, we'll emerge as the nation's fourth facilities-based wireless carrier and a disruptive force in the market at large.

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Job Duties and Responsibilities

Key Responsibilities:
  • Analyze large datasets using tools such as Excel, SQL, and data visualization software to identify suspicious patterns, anomalies, and trends indicative of device fraud
  • Collaborate with cross-functional teams to develop, implement, and refine fraud prevention rules and algorithms based on data-driven insights and analysis
  • Conduct ongoing monitoring and assessment of fraud prevention rules to evaluate their effectiveness and identify opportunities for improvement
  • Develop and maintain reports to track key fraud metrics, monitor performance, and communicate findings to stakeholders
  • Investigate suspected cases of device fraud, gather evidence, and prepare detailed reports documenting findings and recommended actions
  • Stay up-to-date on emerging fraud trends, techniques, and technologies, and proactively identify new fraud threats and vulnerabilities
  • Provide support and expertise to internal teams on fraud-related issues, including data analysis, rule optimization, and fraud investigation techniques
Skills, Experience and Requirements

Education and Experience:
  • Bachelor's degree in statistics, mathematics, computer science, or a related field. Advanced degree preferred
  • 2 years of experience in data analysis, preferably in a fraud detection or cybersecurity role
Skills and Qualifications:
  • Proficiency in SQL for data querying and manipulation
  • Strong analytical and problem-solving skills, with the ability to think critically and creatively to uncover fraud patterns and anomalies
  • Experience with data visualization tools (e.g., Tableau, Power BI) preferred
  • Knowledge of fraud detection techniques, algorithms, and methodologies
  • Excellent communication and presentation skills, with the ability to effectively convey complex technical concepts to non-technical stakeholders
  • Detail-oriented with strong organizational skills and the ability to manage multiple priorities and deadlines
  • Ability to work both independently and collaboratively in a fast-paced, team-oriented environment
  • Relevant certifications (e.g., Certified Fraud Examiner, Certified Analytics Professional) a plus
  • Experience with waterfall methodology to display reporting trends


Visa sponsorship not available for this role

Salary Ranges

Compensation: $63,150.00/Year - $90,000.00/Year
Benefits

We offer versatile health perks, including flexible spending accounts, HSA, a 401(k) Plan with company match, ESPP, career opportunities, and a flexible time away plan; all benefits can be viewed here: DISH Benefits.

The base pay range shown is a guideline. Individual total compensation will vary based on factors such as qualifications, skill level, and competencies; compensation is based on the role's location and is subject to change based on work location.

Candidates need to successfully complete a pre-employment screen, which may include a drug test and DMV check. Our company is committed to fostering an inclusive and equitable workplace where every individual has the opportunity to succeed. We are dedicated to providing individuals with criminal or arrest records a fair chance of employment in accordance with local, state, and federal laws.

The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled.

Client-provided location(s): Englewood, CO, USA
Job ID: Dish-91265
Employment Type: Other

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Vision Insurance
    • Dental Insurance
    • Short-Term Disability
    • Long-Term Disability
    • HSA
    • HSA With Employer Contribution
    • FSA
    • Life Insurance
    • FSA With Employer Contribution
    • Fitness Subsidies
    • Pet Insurance
    • Mental Health Benefits
  • Parental Benefits

    • Birth Parent or Maternity Leave
    • Adoption Leave
    • Family Support Resources
  • Work Flexibility

    • Flexible Work Hours
    • Four-Day Work Week
  • Office Life and Perks

    • Commuter Benefits Program
    • Happy Hours
    • Snacks
    • Company Outings
    • On-Site Cafeteria
    • Holiday Events
  • Vacation and Time Off

    • Personal/Sick Days
    • Paid Vacation
    • Paid Holidays
    • Sabbatical
    • Leave of Absence
  • Financial and Retirement

    • 401(K)
    • 401(K) With Company Matching
    • Profit Sharing
    • Stock Purchase Program
    • Relocation Assistance
  • Professional Development

    • Tuition Reimbursement
    • Access to Online Courses
    • Internship Program
    • Work Visa Sponsorship
    • Leadership Training Program
    • Learning and Development Stipend
    • Promote From Within
    • Mentor Program
    • Shadowing Opportunities
    • Lunch and Learns