CO Salary Range: USD 110,100.00 - 157,300.00 per year
Company Summary
DISH, an EchoStar Company, has been reimagining the future of connectivity for more than 40 years. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products, and now we are building America's First Smart Network™.
Today, our brands include EchoStar, Hughes, DISH TV, Sling TV, Boost Infinite, Boost Mobile, DISH Wireless, OnTech and GenMobile.
Department Summary
Our Technology teams challenge the status quo and reimagine capabilities across industries. Whether through research and development, technology innovation or solution engineering, our people play vital roles in connecting consumers with the products and platforms of tomorrow.
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Job Duties and Responsibilities
The Data Analytics Manager is responsible for managing the DISH Wireless Commercial Data Analytics team, coordinate and execute projects related to getting data, integrations and designing the fully-automated analytics modules catering to DISH business team needs and the analytics product offerings in the marketplace for Commercial customers. The manager will focus on translating the catalog of DISH Wireless data from BSS, OSS, NSS or external sources to insights, KPIs and metrics providing instant value to business and creating monetizable products with necessary guardrails aligning with security, privacy, compliance and regulations. This individual will play an active role in delivery and ensure alignment to the end-state architecture.
Key Responsibilities:
- Provide subject matter expertise on Wireless Analytics and technical leadership
- Manage Data & Analytics team and execute the projects end to end
- Understand business needs and analytics product offerings to define Commercial data and analytics architecture
- Evaluate and recommend appropriate software to deliver analytics solutions
- Hire and develop an exceptional Data Analytics team
- Work with business teams, define ROI & business value for data analytics products
- Build technical, product vision and long term plan for the data analytics team
- Brainstorm ideas and execute proof-of-concepts and prototypes
- Ensure implementation of agreed upon architecture and infrastructure
- Address technical concerns, ideas and suggestions
- Assist in solving technical problems when they arise
- Identify, evaluate and assess risks to mitigate them and eliminate issues that may hinder successful delivery of solutions
- Monitor systems to ensure they meet the partner, user and business goals
- Execute and deliver solutions, features using agile delivery methodologies
Education and Experience:
- Bachelors degree or equivalent work experience
- 8+ years as a Data Analytics Manager/Lead in the wireless/telecom space in Sales, Marketing, Retention, Product, Revenue and Partner Management etc.
- 10+ years of hands-on experience with development and delivery of secure, reliable and scalable big data solutions using agile methodologies
- Expert in building highly performant SQL based solutions delivered using file feeds, Data-as-a-Service APIs, streaming data analytics and BI tools like Tableau
- Expert in data management and engineering capabilities
- Experienced in Real-time streaming analytics solutions built on Kafka, Elasticsearch & Kibana
- Understanding of strategic IT vision and designing analytics solutions
- Experience in cloud technologies (like AWS) and data analytics platforms
- Experience with design & deliver of fully self-service analytics solutions
- Experience designing fully automated, configuration driven, extensible solutions
- Experience supporting and working with cross-functional teams in a dynamic environment across different geographies and vendors
- Experience engaging in programs with multiple stakeholder organizations
- Experience building and maintaining data catalog with dictionary
- Experience in converting business scope to insights, KPIs and metrics
- Experience with establishing Data Governance rules aligning with stakeholders
- Experience with scheduling tools like Control-M or Airflow
- Experience identifying, defining and applying data quality improvements
- Ensure compliance on all deliverables by performing data audits and analysis
- Good understanding of predictive and prescriptive AI/ML solutions
- Excellent planning, coordination and written/verbal communication skills
- Strong analytical, problem-solving and conflict resolution skills
- Organizational and leadership skills
- Ability to strategize, adapt and deep dive into new technologies
- Strong desire to learn new things and continually improve
Compensation: $110,100.00/Year - $157,300.00/Year
Benefits
We offer versatile health perks, including flexible spending accounts, HSA, a 401(k) Plan with company match, ESPP, career opportunities, and a flexible time away plan; all benefits can be viewed here: DISH Benefits.
The base pay range provided is a guideline. Individual total compensation will vary based on factors such as qualifications, skill level and competencies. Compensation is also based on the role's location and may change depending on the work location. Candidates must successfully complete a pre-employment screen, which may include a drug test and DMV check. The posting will be active for a minimum of 3 days and will continue to extend by 3 days until the position is filled.